Project / Operation Coordinator
3 weeks ago
- Industry: IT
- Working Location: Remote, (There might be a client visit in NYC)
- Employment Type : Full time
- Salary : 70-75K per year + Benefit
- Report the schedule of day and week in a daily meeting.
- Report the status of projects and operations in a daily meeting.
- Provide the project/operation related information / follow up / report proactively.
- Have proactive communication with team members, internal resources, external resource, and customers.
- Understand requirements and instruction/company management and provide the service based on the requirements and instructions.
Key Responsibilities
- General
- Coordinate internal resources and third parties/vendors for the flawless execution of projects and operations.
- Ensure that all projects and operations are delivered on time, within scope and within budget.
- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
- Ensure resource availability and allocation.
- Develop a detailed project plan to track progress.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Measure project performance using appropriate systems, tools, and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Operation Coordination and Support
- Execute operation member’s periodical meetings and meeting minutes.
- Follow up the status of operation with operation members.
- Execute deliverable Creation, Review, and Confirmation.
- Execute deliverable submissions to sales / invoicing team.
- Project Coordination and Support.
- Execute project member’s periodical meetings and meeting minutes.
- Follow up the status of project with project members.
- Execute deliverable Creation, Review, and Confirmation.
- Execute deliverable submissions to sales / invoicing team.
- Technology Research.
- Research the technology related information.
Requirement
- Project Manager Professional (PMP)
- 5 year experience in IT Infrastructure
- 5 year experience in System development
- 5 year experience in IT operation
- 5 year experience in various IT customer support
- English is required. Japanese is preferable.
- Knowledge of MS Office
- Basic Knowledge of IT Infrastructure, System Development, IT Operations, and IT customer support.
- Collaboration
- Teamwork
- Communication
- Time management
- Leadership
- Organization
- Problem solving
- Critical thinking
- Adaptability
- Conflict solving
PHYSICAL DEMANDS: Hold and carry item, which is 20lbs.
TRAVEL: I can go to both domestic and international travel, and work after business hours including the weekend and national holidays if required.
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