Talent Acquisition Specialist

Purpose & Core Values

The primary purpose of any position is to assist Community Choice Credit Union to live out our purpose: we believe in helping our neighbors achieve the life they desire. A key component of this purpose is to provide outstanding service to both internal and external members by living our core values.

Position Summary

The Talent Acquisition Specialist will be responsible for managing and executing internal and external talent acquisition strategies to strengthen the organization's capabilities and ensure it has the talent to meet current and future business needs. The role will focus on implementing and managing talent acquisition programs and resources (e.g. LinkedIn, Glass Door, industry resources) that positively strengthen the organization's capabilities in attracting, assessing, selecting and identifying top talent. This role will also provide general support to the Human Resources & Training team by developing, implementing, coordinating and administering human resource activities.

Core Competencies

• Core Values:
  1. Committed: We are committed to serving Michigan guided by the principles that underlie the credit union movement of service, integrity, and respect for every human being.
  2. Charitable: We Give Big every day to our membership, our communities, and each other. We are dedicated to supporting Michigan by giving our time and services to the communities we serve.
  3. Credible: We are our Members’ trusted financial advisors; each Team Member plays an integral role in the well-being of our Members’ financial lives and the success of Community Choice Credit Union.
  4. United: We are a Team. We unite to achieve success, celebrate success, and continually improve the service we provide to our members, our communities, and each other.

• Adaptability/Initiative: Adjusts quickly and effectively to changing conditions and demands, views change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Is able to take on a variety of different tasks and roles in the organization. Can move in a relatively seamless manner from one task or focus to another and can fill in for other team members when they are absent or are experiencing work overload. Looks for new and productive ways to make an impact/value to the organization and/or team. Demonstrates a positive attitude when faced with organizational change and generates constructive feedback for continuous improvement. Demonstrates a professional demeanor.

Position Competencies

1. Communication: Communicates effectively and appropriately. Uses good judgment and an inviting approach to communicate to either members or team members in the most effective way, while ensuring compliance with all guidelines and confidentiality. Speaks in a clear and credible manner, selecting the right tone for the situation and audience, consistently whether it's via phone, email, chat, and/or in person. Listens, asks questions, and allows others to share their story.

2. Assemble Talent: Actively works to recruit, hire, and retain high performers. Constantly looking for talent to add to the organization.

3. Role Mastery of Essential Duties: Able to perform essential duties as outlined in job description. Contributes productivity and value within role. Is willing to learn and improve performance

Essential Duties

• Conduct full lifecycle recruitment including sourcing, screening, interviewing, and the offer process to expedite recruiting needs with qualified candidates; develop results-driven staffing strategies that meet current & future needs.
• Facilitate an organized, compliant and efficient recruitment process by maintaining accurate and up-to-date documentation, files, and notes related to candidate interactions, statuses, etc. to ensure full compliance with all legal and internal established requirements.
• Prepare appropriate interview materials including resume copies, scorecards, assessment documents/information, and assignment materials, etc.
• Utilize and maintain an applicant tracking system to keep accurate notes and provide appropriate and timely responses to candidates including EEO/AAP reporting and applicant tracking, to ensure policies are followed, reports are processed, records are accurate.
• Write and place position postings both internally and externally utilizing various media to ensure organizational opportunities are effectively communicated.
• Maintain welcoming relationships with organizational business units with a key emphasis on open and consistent communication.
• Assist in conducting as-needed recruitment meetings with business unit leaders to assess departmental needs. Conducting recruitment strategy meetings, market open positions, review resumes, screen applications, interviews, reference checks and related activities to ensure timely, compliant, and thorough staffing practices.
• Partner with Marketing to support external recruiting events including recruitment fairs and open houses.
• Administer exit interviews to exiting employees and assist with analysis of organizational turnover to continually recruit better talent and foster team member engagement.
• Primarily functions within a support role, assisting all team members on the HR & Training team. This candidate will have the opportunity to support projects within HR, Payroll, Benefits, Recruiting, Training, and HR compliance.
• This role is responsible for providing overall support to the team members of the credit union through developing, implementing, coordinating, and the administration of Human Resource activities.

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability necessary for this position.

Remote Work Eligibility

This position is conditionally eligible for a Hybrid Work Arrangement

Reasonable Accommodations

The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job requirements, physical demands and do so within our work environment.

Education

Bachelor’s Degree – General Studies: Preferred

Experience

Two to five years of Recruiting experience

Skills & Abilities

Basic understanding of job functions and operations at all levels of the company.
Knowledge of training systems and resources.
Microsoft Office Suite, including PowerPoint, Word, and Excel.
Knowledge of recruitment sources and networks.

Mental Demands

The team member must be able to read and interpret documents or instruments, understand and/or follow complex written and oral instructions, make decisions, recall multiple policies or procedures, resolve problems or unique circumstances in a timely and efficient manner, be able to express oneself clearly and/or concisely, perform mathematical functions, and handle multiple, concurrent tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

General Statement

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.