Customer Service Representative

3 weeks ago

Memphis, United States The Habegger Corporation - Tennessee Regional Office Full time
Job DescriptionJob Description

The Habegger Corporation in Memphis, TN is looking to hire a full-time Customer Service Representative (CSR) to help manage day-to-day office activities and assist our customers with order fulfillment. Are you a positive person with excellent problem-solving skills? Would you like to work with a family-owned company that will help you develop your career? Do you want to work in a dynamic environment with a great team? If so, please read on

This customer care position earns a competitive salary starting at $40,000/year+, depending on skill level and industry experience. We provide excellent benefits, including health, dental, Aflac, a 401(k) plan with up to a 5% company match, paid vacations, sick days, profit sharing, a flexible spending account (FSA), and life insurance. If this sounds like the right administration opportunity for you, apply today

ABOUT THE HABEGGER CORPORATION

We are an experienced HVAC distributor providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is why we have the success that we do, so we offer a culture of growth, great pay, and excellent benefits.

A DAY IN THE LIFE OF CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), you help keep our customers happy and our office functioning optimally. Every day brings something different as you perform a variety of essential administrative and customer care tasks. Always polite and professional, you promptly respond to emails and phone calls from clients as well as speak with customers in person. You answer any questions they may have and promote our company as being the answer to their HVAC product needs.

When appropriate, you also help stage and fulfill client orders. You keep a close eye on our inventory, helping stock shop shelves and maintaining accurate material counts. If we start to run low on anything, you promptly fill parts requests. You take pride in keeping our customers satisfied and our company running smoothly

QUALIFICATIONS FOR CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • Office administration experience
  • Experience communicating with customers and addressing their needs
  • Proficiency with computers
  • High school diploma or equivalent

HVAC industry or customer service experience would be preferred. Experience coordinating inventory and fulfilling orders would be a plus. Do you have fantastic verbal and written communication skills? Are you extremely organized and detail-oriented? Can you manage your time well and effectively prioritize multiple administration tasks? Do you work with a sense of urgency? Are you friendly and upbeat? If yes, you might just be perfect for this administration position

WORK SCHEDULE FOR CUSTOMER SERVICE REPRESENTATIVE (CSR)

This customer care position typically works at our office from 7:00 AM to 4:30 PM, Monday through Friday, and 1/2 day Saturdays at some of our locations.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this customer care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

Location: 38103

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