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Customer Service Representative

4 months ago

Memphis, United States Gossett KIA Full time
Gossett Motors

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed with incentives and further job opportunities.

JOB SUMMARY

We are currently seeking an organized and detailed Customer Service Representative to join our team.

The Customer Service Representative is responsible for communicating with customers and employees.

Gossett Motor Cars Benefits
  • Unsurpassed professional training
  • Team-oriented environment
  • Advancement opportunities
  • Paid training
  • Paid vacation
  • 401k (company match)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Coverage
  • Employee car purchase program
  • Wellness program
  • On-site mobile health clinic
Responsibilities
  • Answer incoming calls
  • File paperwork
  • Work closely with a team of technicians, service writers, and supervisors
  • Customer Follow-up calls
Qualifications
  • Able to work in a high pace/high volume environment
  • Detail-oriented
  • Able to work well with others and be part of a TEAM
  • Work proficiently with Microsoft Office
  • General accounting knowledge preferred
  • Possess strong organizational skills to ensure that all warrant paperwork and documentation are completed and maintained in an orderly fashion
  • Must have both strong written and verbal communication to ensure claims are completed in a timely, efficient manner
  • Customer Service Skills