Sr. Director of Teen Services

2 months ago

Augusta, United States BOYS & GIRLS CLUBS OF GREATER AUGUSTA Full time
Job DescriptionJob Description

POSITION DESCRIPTION: Senior Director, Teen Services

TITLE: Senior Director, Teen Services

DEPARTMENT: Administration

SUPERVISOR: EVP, Finance & Operations

STATUS: Full Time, Exempt

Boys & Girls Clubs of Greater Augusta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring team members to provide a safe, nurturing environment for kids to learn and grow. Our staff are educators, coaches, artists, mentors, community leaders and ambassadors. Are you ready to join a team of passionate individuals who are working to make a difference in the lives of kids in our community?

POSITION SUMMARY:

Directs/manages overall daily operations of the teen program with the primary concern for program and service delivery. Develop local resources for Club teens ages 13 – 18, supervision of staff, school relations and membership administration. This program will foster positive selfidentity; educational, employment, social, emotional, and cultural competencies; community and civic involvement; health and life skills and a moral compass.

KEY ROLES & ESSENTIAL JOB RESPONSIBILITIES

OPERATIONS:

  • Responsible for leading all teen program initiatives and events.
  • Responsible for ensuring that member and program data is entered into the member tracking system.
  • Build and maintain relationships with teens and their families.
  • Develop programs and activities that prepare youth for success in accordance with our mission and vision.
  • Approach challenges and collaborative efforts with a strengths-based and positive attitude.
  • Participate in county-wide program quality improvement efforts.
  • Supervise other staff during teen nights and other teen programs when assigned.
  • Marketing and promotion of programs to recruit and retain teen members.
  • Ensure teen participation in impact programs.
  • Conduct outreach and recruitment programs to reach underserved teen youth.
  • Accountable for maintaining the safety of the Clubhouse.
  • Participate in special programs or events as directed.

  • Take the initiative in researching best practice programs and proven methods for youth development.
  • Create a culture of learning, safety, and belonging that drives great outcomes for BGCGA teen participants.
  • Oversee all BGCGA teen programs and staff leaders.
  • Collaborate with the Chief Program Officer to embed the teen program in the overall BGCGA program pathway.
  • Conduct a comprehensive analysis of BGCGA teen program effectiveness, make changes as needed, and share the metrics to measure and our regular progress.
  • Lead goal setting, reflection, and continuous learning across teen programs and sites based on annual objectives and key results.
  • Measure and communicate program impact.
  • Adapt teen programs to meet community needs and optimize student recruitment and retention.
  • Develop marketing tool to share findings with other constituents, such as the Chief Development Officer.
  • Provide staff with timely and actionable data that leads to better outcomes.
  • Report progress toward program goals quarterly to the Chief Program Officer
  • Instill high expectations and accountability for all teen staff.
  • Coach teen staff to implement quality programs, engage in continuous learning, and achieve goals.
  • Lead professional development and training for teen program staff.
  • Performs other related duties and responsibilities as required or as assigned.

TRAINING:

  • Collaborates with the Sr. Director of Teen Innovation & Workforce o Train and provide on-going coaching to Teen/Program Directors on College & Career Readiness programs.

o Collaborate with youth development agencies and professional groups to foster educational opportunities for Club high school youth. Perform administrative work to support responsibilities.

ORGANIZATION WIDE FOCUS AREAS:

  • Ensure support and execution for Boys & Girls Clubs of America and BGCGA specific programs.
  • Secure and Manage community, corporate, and educational partnerships in career exploration, skill development, job readiness, college prep, and work-based learning.
  • Serve as the liaison between businesses, colleges, universities, and postsecondary institutions and BGCGA.
  • Lead summer work-based learning initiatives for internal and external opportunities.

QUALIFICATIONS

EDUCATION:

  • Bachelor’s degree from an accredited college or university required in a related field of study.

EXPERIENCE:

  • Three or more (3+) years related work experience in the field of youth development and/or college access programs preferred.
  • Previous experience with Boys & Girls Clubs strongly desired.

SKILLS:

  • Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
  • Excellent human relations skills and ability to motivate staff and teens at multiple locations.
  • Strong verbal, written and presentation communication skills.
  • Ability to establish and maintain effective working relationships with Club staff, program partners, volunteers, community groups, and other related agencies.

RELATIONSHIPS
  • Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain, or interpret guidelines/instructions.
  • External: Maintains contact with external community groups, schools, members' parents, and organizations.

ENVIRONMENT & WORKING CONDITIONS

Physical requirements include physical exertion such as lifting, stretching, and bending as well as sitting for prolonged periods of time. Nearly always indoors. May be exposed to sounds and distractions such as from office equipment, various meetings or gatherings taking place.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. You may be asked to perform other related duties and responsibilities as needed. You will be required to complete a criminal record check as a condition of employment.

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