Insurance Account Manager
2 weeks ago
Our growing team seeks an organized and enthusiastic individual to provide exceptional customer service to our commercial lines insurance agency clients. Youll be responsible for servicing insurance policies, advising clients on coverage, and providing sales support to the Commercial Lines Account Executives. Youll also help resolve billing issues, change policies, and make coverage recommendations. If you have previous experience in an insurance customer service role and have a friendly, client-first attitude, please apply today
Insurance Account Manager responsibilities
- Assist the Account Executives in preparing individualized quotes, policy options, and educational materials for existing and prospective customers
- Review insurance policies for accuracy, coverage, and limits in order to recommend modifications, as needed
- Keep track of all necessary documentation, paying close attention to any policy changes, important deadlines, and insurance regulations
- Help customers understand their coverage, assist them with any claims as needed, and ensure all data is properly tracked in our agency management system
- Deliver a high level of customer service when resolving billing, policy change, coverage, and claims issues
- Associate or Bachelors degree required or equivalent experience
- Active P&C insurance license required prior to starting work
- Insurance experience in commercial lines and/or personal lines is preferred
- Must have strong follow-through, written and verbal communication skills, and problem-solving skills
- Candidates should have basic computer skills and be proficient with Microsoft Office
- Competitive Salary
- Health Insurance Coverage
- Dental and Vision Insurance
- 401(k) Plan with matching contribution
- Paid Time Off and Holidays
- Continuing Education reimbursement
- Job Stability in a growing industry
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