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Program Manager, Night Shelter
2 months ago
City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person. It is with love and compassion we advocate for the overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. And with enough endurance, we witness, firsthand, remarkable stories of transformation. We believe in the power of unity. Poverty, homelessness, mental illness and addiction are community issues and deserve a community response of support for those working to create a better life for themselves and their loved ones. We are better, together.
Still reading? Great Now more about the position.
City Care is searching dreamer and leader to help us operate a low-barrier night shelter for men, women, families and pets. This person will report to the Senior Director of Homeless Services.
Responsibilities include but are not limited to:
- Lead through agency's strategic direction for all aspects of shelter operations.
- Hire, train and manage a gritty team of advocates committed to ending homelessness in Oklahoma City.
- Represent the agency and the shelter in diverse communities of stakeholders, donors and guests.
- Serve as a member of the City Care management team and a liaison between the shelter and other program staff and board of directors.
- Facilitate access to services, through the development of staff capacity to understand and demonstrate principles of welcoming, client-centered, culturally competent care that is responsive to the needs of people experiencing homelessness, disconnected and marginalized neighbors.
- Manage budgets, contract requirements and program outcomes.
- Ensure data compliance and tracking;
- Ensure adherence to internal agency policies and procedures.
- Implement operational policies, procedures, and guidelines to maintain high standards of service
Requirements:
- Embody City Care Values
- Previous experience in case management, recovery, or justice work. Or previous experience working with adults and children living with disabilities.
- Ability complete data entry on time and without errors. HMIS experience preferred.
- Pre-employment background check, driving record, and UA.
- Must have a current Oklahoma driver's license, reliable transportation and updated car insurance.
- Deep understanding of the complexity of homelessness, poverty and addiction
- 5 years removed from any lived experience related to recovery, homelessness, or permement supportive housing residency.
Preferred:
- Professional experience navigating mental and physical health systems, benefits and resources
- Previous shelter experience
- Bachelors Degree, equivalent lived or work experience
M-F 10am - 7pm
with every 7th week off for PAID REST WEEK.
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