Case Manager

6 days ago


Iowa City, Iowa, United States Shelter House Iowa Full time
Job Title: Case Manager - Fresh Starts

Shelter House Iowa is seeking a highly motivated and experienced Case Manager to join our team. As a Case Manager, you will be responsible for providing vocational direction and direct support to Fresh Starts janitorial crew employees to maintain employment.

Key Responsibilities:
  • Provide vocational direction and direct support to Fresh Starts janitorial crew employees to maintain employment.
  • Utilize motivational interviewing, trauma-informed care, and harm reduction models to provide direct services and service coordination.
  • Assess employee needs, provide appropriate referrals, connect to area resources, and provide the appropriate level of support to each employee.
  • Provide direct support including, but not limited to, independent living skills, employment assistance, and transportation for Fresh Starts employees.
  • Complete regular check-ins with employees and complete employee evaluations.
  • Deliver high-quality crisis intervention and seek appropriate support to assist in difficult or emergency situations.
  • Work within a team of coordinators and case managers to ensure continuity of care.
Requirements:
  • Bachelor's degree in a human services-related field or minimum three years of related experience.
  • Demonstrated knowledge and experience with area services, community partners, and resources.
  • Minimum of one year of direct service experience.
  • Ability to act responsibly in a crisis and use good judgment.
  • Possess a valid driver's license with the ability to be insured under company commercial auto insurance.
  • Reliable transportation to get to and from work shifts.
  • Strong attention to detail.
  • Proficiency in Windows-based computer environment and Microsoft applications.
  • Good written, verbal, and interpersonal communication skills.
  • Ability to drive a 12-passenger van.
  • Ability to work Monday-Friday between the hours of 2:30 PM and 10:30 PM.
  • High level of independence, ability to set priorities, problem-solve, and follow through on own initiative.
  • The ability to lift 25lbs., sit and stand for extended periods of time.

Shelter House Iowa is an Equal Opportunity Employer and a United Way Agency. We offer a competitive salary of $23.00 per hour.



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