Client Care Specialist

3 weeks ago


West Columbia, United States PenServ Plan Services Full time
Job DescriptionJob DescriptionSalary: $18-22 per hour

PenServ is currently looking for a Client Care SpecialistThe person who holds this position will handle incoming calls within a multi-line system. 


Role & Responsibilities:

  • Professionally handle incoming calls from participants through a multi-line system, and ensure that routine and complex issues are resolved both promptly and thoroughly, with a customized response when necessary
  • Communicate with clients by telephone or e-mail to provide information and assistance with participants' retirement plans
  • Keep electronic records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken within the CRM system
  • Develops and maintains a deep understanding of the organization and services offered
  • May assume a team lead role for the work group


Qualifications:

  • 2-Year Degree in Business-Related Curriculum or Equivalent Experience
  • 4+ years experience with multi-line phone systems
  • 4+ years experience with CRM


Preferred Skills & Abilities:

  • Bachelor’s Degree in Business, Communications, or other related field
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Knowledge of customer service principles and practices
  • Strong decision making and analytical abilities
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Proficient in Microsoft applications, such as Excel, Outlook, and Word
  • Accurate and efficient data entry skills


  • West Columbia, United States PenServ Plan Services Full time

    Job DescriptionJob DescriptionSalary: $25-$26 per hourPenServ is currently looking for a Client Care Specialist. The person who holds this position will handle incoming calls within a multi-line system. Role & Responsibilities:Professionally handle incoming calls from participants through a multi-line system, and ensure that routine and complex issues are...


  • West Columbia, United States PenServ Plan Services Full time

    Job DescriptionJob DescriptionSalary: $23-24 per hourPenServ is currently looking for a Client Care Specialist. The person who holds this position will handle incoming calls within a multi-line system. Role & Responsibilities:Professionally handle incoming calls from participants through a multi-line system, and ensure that routine and complex issues are...


  • Columbia, United States Get a Vet Staffing Full time

    Job Description South Carolina Veterinary Specialists & Emergency Care is seeking a Board Certified Veterinary Critical Care Specialist or Residency Trained Veterinarian to join their team. The ideal candidate: Board certification or residency trained Values integrity, exhibits superior communication, displays excellent client service + patient care Strong...


  • Columbia, United States Get a Vet Staffing Full time

    Job Description South Carolina Veterinary Specialists & Emergency Care is seeking a Board Certified Veterinary Critical Care Specialist or Residency Trained Veterinarian to join their team. The ideal candidate: Board certification or residency trained Values integrity, exhibits superior communication, displays excellent client service + patient care Strong...


  • West Palm Beach, United States VCA Animal Hospitals, Inc. Full time

    Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? VCA Palm Beach Veteri Client Service, Specialist, Hospital, Animal Care, Healthcare, Client

  • Marketing Specialist

    2 weeks ago


    Columbia, United States Advantage Home Care Full time

    At Advantage Home Care, we are looking for a passionate and creative Marketing Specialist to join our team. As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote our services and attract new clients. If you have a strong background in marketing and a talent for engaging audiences, we want to hear...


  • Columbia, United States Agape Care Full time

     At Agape Care Group, Hands of Hope is our pediatric care program, which offers palliative and concurrent care for any child managing a life-limiting illness. Our care is provided by the only nationally board-certified interdisciplinary pediatric team in South Carolina. Through our compassionate care model, Hands of Hope provides support for the physical,...

  • Youth Care Specialist

    3 weeks ago


    Columbia, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care Specialist - KVC Missouri Residential Treatment Center: Columbia, MOPay: $16-$18.00 Depending on Experience and EducationSign On Bonus: $1500.00Shifts:Overnights (10:00PM-8:30AM)Job Summary:As a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of the clients assigned to your cottage...

  • Youth Care Specialist

    2 weeks ago


    Columbia, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care Specialist - KVC Missouri Residential Treatment Center: Columbia, MOPay: $16-$18.00 Depending on Experience and EducationSign On Bonus: $1500.00Shifts:Overnights (10:00PM-8:30AM)Job Summary:As a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of the clients assigned to your cottage...

  • Marketing Specialist

    2 weeks ago


    Columbia, United States Advantage Home Care Full time

    Job DescriptionJob DescriptionAt Advantage Home Care, we are looking for a passionate and creative Marketing Specialist to join our team. As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote our services and attract new clients. If you have a strong background in marketing and a talent for...

  • Youth Care Specialist

    2 weeks ago


    Columbia, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care Specialist - KVC Missouri Residential Treatment Center: Columbia, MOPay: $16-$18.00 Depending on Experience and EducationSign On Bonus: $1500.00Shifts Available: Evening (2:00PM-10:30PM) OR Overnight (10:00PM-8:30AM)Job Summary:As a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of...

  • Youth Care Specialist

    3 weeks ago


    Columbia, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care Specialist - KVC Missouri Residential Treatment Center: Columbia, MOPay: $16-$18.00 Depending on Experience and EducationSign On Bonus: $1500.00Shifts Available: Evening (2:00PM-10:30PM) OR Overnight (10:00PM-8:30AM)Job Summary:As a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of...


  • West Columbia, United States Koger Home Care LLC. Full time

    Job DescriptionJob DescriptionSalary: Koger Home Care is seeking a reliable and caring caregiver (PCA) for a veteran male client. The client receives services Monday - Friday, 3p - 11p, and Saturday and Sunday services from 8a - 4p.  We are seeking a caregiver who is well-versed in personal care, and caring for for clients of all ages. The caregiver must be...


  • Columbia, United States Agape Care Group Full time

    Overview At Agape Care Group, Hands of Hope is our pediatric care program, which offers palliative and concurrent care for any child managing a life-limiting illness. Our care is provided by the only nationally board-certified interdisciplinary pediatric team in South Carolina. Through our compassionate care model, Hands of Hope provides support for the...


  • Columbia, United States Agape Care Group Full time

    Overview:  At Agape Care Group, Hands of Hope is our pediatric care program, which offers palliative and concurrent care for any child managing a life-limiting illness. Our care is provided by the only nationally board-certified interdisciplinary pediatric team in South Carolina. Through our compassionate care model, Hands of Hope provides support for the...


  • Columbia, United States Agape Care Group Full time

    Overview:  At Agape Care Group, Hands of Hope is our pediatric care program, which offers palliative and concurrent care for any child managing a life-limiting illness. Our care is provided by the only nationally board-certified interdisciplinary pediatric team in South Carolina. Through our compassionate care model, Hands of Hope provides support for the...


  • Columbia, United States Terracon Consultants, Inc. Full time

    Actively search for new business opportunities for engineering consulting department, office or division. Develop and foster long-term client relationships. Utilize contacts in appropriate professional organizations to network with potential clients Development, Manager, Marketing Specialist, Client Relations, Construction, Client


  • West Palm Beach, United States Holland & Knight LLP Full time

    Description : The Client Contracts Specialist will support the Client Administrative Services Managers with Requests for Proposals, Nonstandard Client Engagement Terms, Outside Counsel Guidelines, and Client Contracts. Key Responsibilities Include: Terms Database Maintain a database of Nonstandard Engagement Terms and Outside Counsel Guidelines. ...


  • West Columbia, United States Redis Marketing Inc Full time

    Company Description Redis Marketing internally develops each employee on a day-to-day basis. We focus on mentoring, training, and developing each and every one of our employees through an accelerated growth process. Redis is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are...


  • West Linn, United States Cascade Counseling and Consulting LLC Full time

    Job DescriptionJob DescriptionCascade Counseling is seeking a dedicated and empathetic Client Support Specialist to join our mental health clinic. In this role, you will be the primary point of contact for clients, providing support in accessing services, handling billing inquiries, and performing various administrative duties to ensure the smooth operation...