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Occupancy Specialist

2 months ago

Quincy, United States MMS Group Full time
Job DescriptionJob Description

For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each shares our singular commitment to excellence.

If you are interested in joining a growing team of dedicated professionals in our high-tech environment, then we invite you to learn more about MMS career opportunities. We offer competitive salaries and benefits and afford our employees the ability for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge.

MMS Group is seeking an experienced Occupancy Specialist to join the team at a 640-unit senior residential property located in Quincy, MA. The Occupancy Specialist performs all management duties associated with certifications for programs such as Section 8 Housing Choice Vouchers, Family Self Sufficiency, Moderate Rehabilitation, HOME, Rural Development, Low Income Housing Tax Credit, and other programs or projects owned or managed by the Housing Authority. The Occupancy Specialist will accurately maintain a caseload of program participants under HUD Section 8 regulations, other program requirements, and Housing Authority policies.

Duties and Responsibilities

  • Process eligible households for rental assistance and affordable housing programs. Process the applications and information received from the Property Manager and determine eligibility for the program
  • Verify income, assets, medical or unusual expenses, and assisted dwelling information. Enter data in OneSite, generating rent, utility allowance, and escrow calculations
  • Prepare necessary forms for the Property Manager to secure signatures to finalize agreements between tenants, owners, and the management agent
  • Maintain participant contact by phone and mail. Assure that participants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents
  • Perform annual reexaminations, as well as computing interim rent changes. Assist participants in completing and signing all papers related to beginning housing assistance, interims, and annual re-certifications, explaining in easily understandable terms to ensure compliance with program rules
  • Complete all work according to established Multifamily Management Services procedures
  • Establish, maintain, and update various logs and books related to the orderly maintenance of records. Ensure all computer records of all tenants are accurate and current. Promptly and accurately maintain all file documentation within OneSite
  • Resolve program abuse allegations, review public records, investigate as directed, and issue program warning or notice of termination as warranted
  • Inform manager(s) of program requirements including Housing Quality Standards (HQS). Process rent abatement as requested by inspection. Terminate HAP contract as warranted
  • Prepare monthly reports and attend meetings as necessary and required
  • Perform other related essential duties and tasks as assigned
  • Other duties as assigned

Qualifications for this position

  • Three years’ experience with low-income, senior, or housing-related programs
    • Experience with LIHTC and HUD preferred
  • Certified COS, TCS, MORS, BOS, CMH, or AHM (preferred)
  • High School Diploma
  • Knowledge of rental assistance and affordable housing programs
  • The ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures
  • Proven written and verbal communication and interpersonal skills
  • Reasonable knowledge of the community, social and economic resources available to low-income and elderly individuals, with emphasis on resources as they apply for housing
  • Ability to learn and follow regulations, policies, and procedures of the HUD and LIHTC programs
  • Ability to maintain the confidentiality of tenants and landlords
  • Ability to work harmoniously with other employees
  • Ability to work with diverse ethnic and low-income families in a professional manner
  • Second language is a plus


Equal Opportunity Employer