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Information Systems Engineer 2
3 months ago
IMPORTANT: Suppliers should not submit workers whose physical residence is within the following states due to Intuitive tax and operating entity structure:
Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee.
Please interpret this as Intuitive policy to which all suppliers are required to comply.
***Important Notes to supplier:***
- Need to do a proper-pre technical screening
- Need to have recruiter screening summary on top of resume.
- Skill matrix and Writeup from worker on these skills is a plus.
- All past projects should have Durations and locations.
- Current location must be mentioned on the resume.
*******************************************************************************************************************************************************
Job Title: Collaboration Engineer
Actual Title of the role: Collaboration Engineer (IT Digital Workplace)
Duration: 6 Months
Max BR: BR0/hr.
Onsite/Hybrid/Remote: Hybrid (3 Days)
Only Locals/Non locals can be submitted: Locals only
Mode of interview: Zoom
No of rounds of interview: 2
Job Description
This role in the Digital Workplace team will be primarily focused as a Collaboration solutions expert securing and configuring our O365 and Box environments. You will be a core member of the team and work collaboratively with the broader collaboration team as well as cross functional teams.
Role & Responsibilities:
Support for our O365 (SharePoint, OneDrive, etc.) and Box environments with knowledge of advanced configurations settings at the enterprise level and security best practices
Provides tier III support for trouble resolution of Intranet, SharePoint, Zoom, Slack, MS Teams, Mural, Box, O365 to supplement the program's operations team.
Play a critical role in building and sustaining business partner relationships while driving the adoption of the collaboration products and platform
Engage with business stakeholders to understand requirements, integrating business knowledge with technical solutions
Engage with technical staff to contribute to the technical strategy and design to meet business needs
Create technical documentation for the support teams and customers.
Proactively research and evaluate tools and technologies, as appropriate, to the collaboration environment.
Required Skills and Experience
Strong working knowledge of Microsoft O365 applications like SharePoint, OneDrive and other cloud solutions
Proven success in implementing and supporting Microsoft cloud-based solutions, with a preference for experience in Microsoft 365 Copilot and content migrations.
Excellent verbal and written communication skills, with the ability to analyze and resolve complex issues in collaboration with teams.
Admin experience managing & supporting Box enterprise environments in following areas: user account management, reports generation, integration of 3rd party applications, security & permissions
Extensive experience troubleshooting, support & ticket analysis using the ServiceNow platform
Ability to lead project implementations with responsibility of architecture designs and solution strategy
Ability to effectively present product and/or solution information to both a technical and non-technical audience.
Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
Broad experience in eliciting requirements and communicating clearly with non-technical individuals, development teams, and other ancillary project members
Ability to work independently
Proficiency in authoring, editing, and presenting technical documents Job Posting Type
Additional Details
- Pre-identified worker (First Name, Last Name) & Supplier Name : (No Value)
- Job Posting Type : Agency Recruited Worker Required
- Worker Legal Name (For Manager Sourced Only) : (No Value)
