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Restaurant Manager
3 months ago
The Duquesne Club boasts an atmosphere that warmly embraces every member with a smile and eye contact. We prioritize professionalism, friendliness, engagement, and helpfulness at all times to ensure a memorable experience for all guests.
As a Restaurant Manager, one would assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. Develops and implements processes and procedures. Ensures timeliness of food service. Supervise and trains dining room staff. Regularly acts as manager or captain on the dining room floor and maintains a high level of member contact throughout service hours.
Responsibilities as an Assistant Restaurant Manager includes:
- Managing the A la Carte Dining Room operations according to Duquesne Club standards.
- On a weekly basis, schedule staff for the A la Carte dinner service. Submit schedule to Director of Dining Room Services for pre-approval.
- Order and stock all supplies indigenous to each dining room, including beverage needs for those areas.
- Coordinate daily stand up meetings and attend other related meetings.
- Adequately carry out the responsibilities of the Director of Dining Room Services in their absence (vacation, sick days, days off).
- Ability to meet and greet members and retain names for future; ongoing knowledge and familiarity with membership and their dining room preference.
- Knowledge and enforcement of house rules (dress code, billing procedures, use of Club by members, guest usage, etc.).
- In conjunction with Human Resources, interview and hire service staff.
- Coordinate new-hire and on-going training for all service staff.
- Become familiar with all aspects of the collective bargaining agreement as they relate to managing, staffing, rules of conduct, etc. Administer progressive discipline when warranted as required by the collective bargaining agreement.
- Ensure all safety measures are in place and handle any emergencies.
- Reporting mishaps or accidents to the Food and Beverage Director.
- Encourage a spirit of teamwork within the Duquesne Club.
- Adhere to all Club policies and procedures.
Special qualifications for this role include:
- Self motivation and desire to succeed.
- Leadership ability to provide staff direction effectively, offer constructive criticism, provide training when needed, etc.
- Ability to recognize when changes are needed and introduce new concepts.
- Knowledge of fine dining procedures, etiquette, culinary terms and techniques, etc.
- Physical strength to carry trays and withstand various physical demands.
- Excellent coordination, manual dexterity, and organizational skills to work rapidly during busy, and sometimes stressful, periods.
- Strong verbal and written communication skills, with the ability to interact professionally with guests and colleagues.
Preferred Qualifications:
- Bachelor’s Degree in Hospitality or related field.
- Previous experience as a Manager at an upscale dining establishment.
The Duquesne Club has one of the best benefit packages in the city of Pittsburgh. Eligible full time employees receive medical insurance paying a competitive monthly co-premium payroll deduction. The Club also has a generous Health Reimbursement Account and offers a Flexible Spending Account. Other benefits are paid for by the Club and include vision, dental, short term disability, long term disability, life insurance, paid time off and more. We offer a 401K with an annual fixed contribution and a match. We also offer an Employee Assistance Program and partner with a local gym in the city for employees to receive a discounted rate. Colonial Life offers supplement insurance packages, and we also offer Pet Insurance for you furry friends. We have an employee dining room where employees pay $2 for a delicious lunch. The environment is welcoming, and we encourage you to apply to the Duquesne Club that has been ranked one of the country’s top city clubs.
