customer service rep
5 days ago
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Identify and assess customers' needs to achieve satisfaction, often resolving complex issues and escalating when necessary.
- Maintain a high level of product and service knowledge to effectively address customer concerns and provide accurate information.
- Process orders, forms, applications, and requests in alignment with company policies and procedures.
- Ensure proper recording and documentation of customer interactions and transactions.
- Collaborate with other teams, such as sales and logistics, to resolve customer issues and improve overall customer experience.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Assist with customer retention by establishing and maintaining strong customer relationships.
- Contribute to the development and improvement of customer service procedures and processes.
- Meet or exceed customer service goals and quality standards while adhering to compliance regulations.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Contribute to a positive team environment and embody the company's values and culture.
- Participate in ongoing training and professional development to enhance skills and knowledge.
- Assist with special projects as needed to support the customer service department and overall business objectives.
- Identify opportunities for process and service improvement and make recommendations to management.
- High school diploma or equivalent; college degree is a plus.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication skills, both verbal and written.
- Ability to handle stressful situations and effectively manage time in a fast-paced environment.
- Strong problem-solving skills with a focus on achieving solutions.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional interpersonal skills and the ability to show empathy and understanding.
- Proficiency in computer and CRM software applications.
- Capability to adapt and learn quickly in a continuously evolving work environment.
- Good understanding of customer service principles and practices.
- Ability to work effectively both independently and as part of a team.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Commitment to ethical conduct and maintaining customer confidentiality.
- Knowledge of general office and administrative procedures.
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customer service rep
5 days ago
Tacoma, United States Finding Candidates Full timeJob DescriptionJob DescriptionWe are hiring for our client - BSG.OverviewAs a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and retention. You will serve as the first point of contact for customers, addressing their inquiries, resolving issues, and providing an exceptional level of service. Your ability to...
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Patient Service Rep.
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Tacoma, United States Olympic Sports & Spine Full timePatient Service Rep. Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday - Friday, 8:30 am - 5:30 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and...
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Patient Service Rep.
3 weeks ago
Tacoma, United States Olympic Sports & Spine Full timePatient Service Rep.Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday - Friday, 8:30 am - 5:30 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and...
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Tacoma, United States Corina Bakery Full time $16Corina Bakery is seeking a friendly, experienced barista and customer service representative to join our team.Position Overview:Within a high energy environment, you'll be equipped to prepare specialty coffee and quick serve food items.Our baristas are enthusiastic about coffee and maintain a high standard of education and execution.You should make the...
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Customer Service Rep
1 week ago
Tacoma, United States Stella-Jones Full timeCompany OverviewStella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. Stella-Jones is headquartered in Montreal, employs 3,000...
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Customer Service Rep
4 days ago
Tacoma, United States Stella-Jones Full timeCompany OverviewStella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. Stella-Jones is headquartered in Montreal, employs 3,000...
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Tacoma, United States Wagonmaster Group Full timeJob DescriptionJob DescriptionSalary: $21/HrThe role of Customer Service Representative is to stock customers with products and services offered by Wagonmaster. A Customer Service Representative is a self-motivated, high-energy individual. This position is considered entry level sales and can possibly lead to future account manager positions within the...
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Customer Service Rep(07082)
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Tacoma, United States Domino's Franchise Full timeJob Description Job Description Company DescriptionTeam Seattle Domino's offers a positive and collaborative work environment with lots of growth potential. Job Description Customer Service RepresentativeWe are looking for team-oriented individuals with personality, people skills and hustle! Our CSR's greet customers, answer phones, take orders and prepare...
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GEB Customer Service Rep
4 days ago
Tacoma, United States Amtrak Full timeYour success is a train ride away!As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is...
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Patient Service Rep.
7 days ago
Tacoma, WA, United States Olympic Sports & Spine Full timePatient Service Rep.Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday - Friday, 8:30 am - 5:30 pm.At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and full...
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Tacoma, United States CommonSpirit Health Full timeOverview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...
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Customer Service Rep(07104)
1 day ago
Tacoma, United States Domino's Pizza LLC Full timeCompany Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR's greet customers, answer phones, take orders and prepare pizza while providing excellent customer service. This position pays $16.28 per hour, plus tips. We have Paid sick leave per WA State law....
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Patient Access Rep
13 hours ago
Tacoma, United States CommonSpirit Health Full timeOverview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...
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Patient Access Rep
3 weeks ago
Tacoma, United States CommonSpirit Health Full timeOverview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...
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Customer Service Rep(07103)
4 days ago
Tacoma, United States Domino's Franchise Full timeJob Description Job Description Company DescriptionCustomer Service RepresentativeThis position pays $15.74 per hour to $16.00 per hour, plus tips. We have Paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee DiscountsJob Description The following general...
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Patient Service Rep.
3 weeks ago
Tacoma, United States Olympic Sports & Spine Full timePatient Service Rep.Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday - Friday, 8:30 am - 5:30 pm.At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and full...
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Customer Service Rep(07092)
2 weeks ago
Tacoma, United States Domino's Franchise Full timeJob DescriptionJob DescriptionCompany DescriptionCustomer Service RepresentativeThis position pays $16.28 per hour, plus tips. We have paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee DiscountsJob DescriptionThe following general description applies to all...
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Customer Service Rep(07092)
2 weeks ago
Tacoma, United States Domino's Franchise Full timeJob DescriptionJob DescriptionCompany DescriptionCustomer Service RepresentativeThis position pays $15.74 per hour to $16.00 per hour, plus tips. We have Paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee DiscountsJob DescriptionThe following general...
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Customer Service Rep(07105)
4 days ago
Tacoma, United States Domino's Franchise Full timeJob Description Job Description Company DescriptionCustomer Service RepresentativeThis position pays $16.28 per hour, plus tips. We have paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee DiscountsJob Description The following general description applies to...