Patient Access Rep
3 weeks ago
Overview:
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the regions most prestigious experts and innovative treatments and technologies.
Responsibilities:Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Medical Clinic at St. Joseph in Tacoma, WA. Supportive team with excellent growth opportunities. Free parking and no nights, weekends or organizationally recognized holidays required.
Job Summary:
This job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patients medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patients referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Essential Duties:
- Registers and/or checks patients in/out.
- Handles and reconciles payments.
- Continually monitor and reconcile issues prior to patient visit.
- Processes referral orders and/or pre-authorizations.
- Coordinates appointments and ancillary services.
- Responds to patient questions regarding routine billing and insurance matters.
- Coordinates patient instructional/education activities.
Qualifications:
Education/Work Experience:
- One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.
-
Patient Access Rep
2 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, a part of Virginia Mason Franciscan Health, is currently seeking a full time Patient Access Rep for our Franciscan Endocrine Associates in Tacoma, WA. This position will be working with 5 Endocrinologists and 1 ARNP. No nigh Patient Access, Patient, Insurance, Healthcare, Medical
-
Patient Access Rep
4 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Pelvic Health Clinic in Tacoma, WA. Supportive team with excellent growth opportunities. Free Patient Access, Patient, Insurance, Healthcare, Medical
-
Patient Access Rep
3 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Medical Clinic at St. Joseph in Tacoma, WA. Supportive team with excellent growth opportuniti Patient Access, Patient, Insurance, Healthcare, Medical
-
Patient Access Rep
3 months ago
Tacoma, United States CommonSpirit Health Full timeOverview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...
-
Patient Access Rep>
5 months ago
Tacoma, United States Catholic Health Initiatives Full timeCatholic Health Initiatives - Franciscan Medical Group [Medical Records Clerk] As a Patient Access Representative at Catholic Health Initiatives, you'll: Greet, instruct and direct all incoming patients and visitors; Assist with completion of registration forms; Answer incoming calls and provide routine information; Access, input and retrieve information via...
-
Patient Service Rep.
3 weeks ago
Tacoma, United States Olympic Sports & Spine Full timePatient Service Rep.Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday - Friday, 8:30 am - 5:30 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and...
-
Patient Access Representative
19 hours ago
Tacoma, United States Puyallup Tribal Health Authority Full timeJob Type Full-timeDescriptionPUYALLUP TRIBAL HEALTH AUTHORITY, located in Tacoma, Washington is seeking a full time Patient Access Representative (PAR). The Patient Access Representative is responsible for providing general administrative support to the Patient Access Department and assisting PTHA patients in gaining access to health care services."It is the...
-
Patient Access Manager
3 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeOverview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly...
-
Patient Access Coordinator
4 days ago
Tacoma, Washington, United States Randstad Full timeJob SummaryRandstad is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and families, while ensuring accurate and efficient registration and scheduling processes.Key ResponsibilitiesPatient Access and Registration:Answer...
-
Patient access representative
1 week ago
Tacoma, United States Randstad Full timeOur client is a leading healthcare company with needs for Patient Access Representatives in Washington State. This position will be work-from-home, however, candidates must live local to Tacoma, Renton, Spokane, Silverdale, or Bellevue, WA. Candidates outside of Washington will not be considered. The ideal candidate has experience in call center environments...
-
Patient access representative
1 day ago
Tacoma, United States Randstad Full timeOur client is a leading healthcare company with needs for Patient Access Representatives in Washington State. This position will be work-from-home, however, candidates must live local to Tacoma, Renton, Spokane, Silverdale, or Bellevue, WA. Candidates outside of Washington will not be considered. The ideal candidate has experience in call center environments...
-
Patient access representative
7 days ago
Tacoma, United States Randstad Full timeOur client is a leading healthcare company with needs for Patient Access Representatives in Washington State. This position will be work-from-home, however, candidates must live local to Tacoma, Renton, Spokane, Silverdale, or Bellevue, WA. Candidates outside of Washington will not be considered. The ideal candidate has experience in call center environments...
-
Patient access representative
4 days ago
Tacoma, United States Randstad Full timeOur client is a leading healthcare company with needs for Patient Access Representatives in Washington State. This position will be work-from-home, however, candidates must live local to Tacoma, Renton, Spokane, Silverdale, or Bellevue, WA. Candidates outside of Washington will not be considered. The ideal candidate has experience in call center environments...
-
Patient Access Representative
6 days ago
Tacoma, Washington, United States CommonSpirit Health Full timeJob SummaryThis role is responsible for performing general patient access duties in a centralized call center environment in accordance with established standards and procedures.Key Responsibilities:Phone Call Management: Answers incoming phone calls from patients who need to schedule an appointment, meets standards for established quantity and quality of...
-
Patient Access Representative
2 months ago
Tacoma, United States Kaiser Permanente Full timeDescription: Supporting Occupational Health Service Line tasks, TSC templates and TSC Occupational HealthJob Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and...
-
Patient Access Specialist I
4 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a PER DIEM Patient Access Specialist I for the fast-paced Franciscan Patient Access team in Tacoma. Flexible work schedule with excellent opportunity for Patient Access, Specialist, Patient, Insurance, Healthcare, Registration, Medication
-
Patient Access Specialist I
3 weeks ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Specialist I for the fast-paced Franciscan Gastroenterology Patient Access team. Flexible work schedule with excellent opportun Patient Access, Specialist, Patient, Insurance, Healthcare, Registration, Medication
-
Patient Access Specialist I
1 week ago
Tacoma, United States Virginia Mason Franciscan Health Full timeFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a Patient Access Specialist I for the fast-paced Franciscan Patient Access team in Tacoma. Flexible work schedule with excellent opportunity for growth. M Patient Access, Specialist, Patient, Insurance, Healthcare, Registration, Medication
-
Patient Access Specialist I
4 weeks ago
Tacoma, United States FRANCISCAN MEDICAL GROUP Full timeOverview Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan...
-
Patient Access Representative
4 months ago
Tacoma, United States Kaiser Permanente Full timeVariable working days. Job Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify pat Patient Access, Customer Service, Representative, Patient, Workers Compensation, Business Operations,...
