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Customer Service Representative

4 months ago

Schertz, United States Bill Hicks - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Opportunity for advancement
  • Training & development

Position Overview

This part-time entry level position offers the potential for advancement within the company based on both need and experience. As our company continues to grow, there may be opportunities to take on additional responsibilities and pursue a full-time role. We value internal talent and prioritize promoting from within whenever possible. Your dedication and performance will be recognized, allowing you to progress and develop your career within our expanding insurance office.

Working for our growing insurance office is an exciting opportunity that offers both challenges and rewards. Our team culture is supportive and collaborative, making it a fun place to work. We value innovation and creativity, encouraging you to bring fresh ideas to the table.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Attention to detail, the ability to handle rejection, and a friendly and professional demeanor are essential for success in this role.
As an Agent Team Member, you will receive...
  • Hourly pay
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Excellent phone communication skills, objection handling, appointment setting
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Ability to work in a team environment to meet quotas
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Reliable transportation
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.