Service Coordinator

3 months ago

Roanoke, United States Dominion Care Full time
Job DescriptionJob Description

The Service Coordinator oversees service delivery, care coordination, and staff supervision in Waiver department. Supports overall quality of charts and documentation, provides training to direct reports with focus on continuing improvement and professional development, and represents TRACK core competencies. Support Program Manager with program operations and acts as Health and Safety representative for the local Waiver location(s). Provides mentorship to other Service Coordinators.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Coordinates the development and implementation of service plans, objectives and methods necessary for providing effective services to individuals.
  • Complete quarterlies for each individual served to summarize the service provided.
  • Acts as liaison with providers for process reporting and service planning.
  • Assists in admission process and discharge planning.
  • Participates in provider meetings, community meetings and other providers and program activities essential for the operation of an effective program.
  • Responsible for the development of the daily living program for each individual.
  • Manage staff to be assigned to individuals to include managing the professional development schedule, quality assurance, and corrective remediation.
  • Provide quality customer service to individuals served, their families, case managers, etc.
  • Supports Program Manager with operational responsibilities for the program such as facility maintenance oversight, health and safety representative for the location, and liaison with Quality Assurance and Person Centered Thinking coach to identify trainings to maintain and/or improve quality.
  • Mentors Service Coordinators and supports with onboarding.


BENEFITS TO JOINING OUR TEAM

  • W2 Employee
  • Flexible scheduling
  • Comprehensive health benefits, including dental and vision coverage along with a health savings account
  • Employee assistance program
  • Life insurance and other supplemental benefits available
  • 401k + company match retirement plan
  • $500.00/year towards continuing education and professional development
  • Paid Holidays
  • Paid time off
  • Referral program

PERFERRED QUALIFICATIONS

  • Education: A high school diploma or equivalent is usually required. Some positions may prefer or require a bachelor's degree in social work, psychology, human services, or a related field.
  • Experience: Previous experience working in a related field, such as caregiving, direct support, or case management, is often necessary. The required years of experience may vary depending on the employer and the specific role.
  • Knowledge: A strong understanding of relevant regulations, policies, and procedures related to in-home support services is essential. This includes knowledge of disability services, Medicaid regulations, and relevant state and federal laws.
  • Communication Skills: Excellent communication skills, both verbal and written, are crucial for effectively interacting with clients, their families, other service providers, and community resources.
  • Organizational Skills: Service coordinators must be highly organized to manage caseloads, maintain accurate documentation, and coordinate services effectively.
  • Problem-Solving Abilities: The ability to assess needs, identify resources, and develop solutions to address challenges is essential for service coordinators working in in-home support services.
  • Empathy and Compassion: A compassionate and empathetic approach to working with individuals with disabilities and their families is vital for building trust and rapport.
  • Cultural Competence: Sensitivity to cultural differences and an understanding of how they may impact service delivery is important for providing inclusive and culturally competent support.
  • Computer Skills: Proficiency in basic computer skills, including word processing, email, and data entry, is often required for documenting client information and communicating with team members.

  • Service Coordinator

    3 days ago

    Roanoke, Virginia, United States Dominion Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Service Coordinator to join our team at Dominion Care. As a Service Coordinator, you will play a vital role in overseeing the delivery of services to individuals with intellectual disabilities, ensuring their needs are met, and their quality of life is improved.Key ResponsibilitiesService Planning...

  • Service Desk Coordinator

    4 months ago

    Roanoke, United States Paul Mitchell Schools Full time

    Paul Mitchell The School - Roanoke is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He...

  • Service Desk Coordinator

    3 weeks ago

    Roanoke, United States Paul Mitchell Schools Full time

    Paul Mitchell The School - Roanoke is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He...

  • Service Desk Coordinator

    5 months ago

    Roanoke, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School [ Roanoke VA ] is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified...

  • Service Desk Coordinator

    5 months ago

    Roanoke, United States Paul Mitchell Schools Full time

    Paul Mitchell The School [ Roanoke VA ] is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always...

  • Service Desk Coordinator

    6 days ago

    Roanoke, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School - Roanoke is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator RoleThe Service Desk Coordinator is professional and has sales and service experience and basic guest...

  • Service Desk Coordinator

    6 days ago

    Roanoke, United States Paul Mitchell Schools Full time

    Paul Mitchell The School - Roanoke is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or...

  • Administrative Services Coordinator

    14 hours ago

    Roanoke, Virginia, United States Veterans Benefits Administration Full time

    Job SummaryThe Veterans Benefits Administration is seeking a highly skilled and detail-oriented Administrative Services Coordinator to join our team. As an Administrative Services Coordinator, you will be responsible for providing administrative support to the Support Services Division, including facilities management, property management, government vehicle...

  • Service Coordinator

    2 months ago

    Roanoke, United States KSS Full time

    Job DescriptionJob DescriptionDescription:Kanawha Scales & Systems, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take...

  • Patient Services Coordinator

    2 weeks ago

    Roanoke, Alabama, United States Amedisys Full time

    Role OverviewThe Patient Services Coordinator plays a crucial role in the healthcare delivery process by ensuring that patient assessment visits, including all Oasis visits, are organized and executed in a timely manner.Key ResponsibilitiesScheduling: Efficiently prepares and manages weekly clinician schedules to optimize patient care.Capacity Management:...

  • Service Delivery Coordinator

    11 hours ago

    Roanoke, Virginia, United States Alsco Full time

    **Job Summary:**The Customer Service Representative drives customer loyalty through response to inbound customer calls and proactive outbound calls. The representative coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the...

  • RN Clinician

    3 days ago

    Roanoke, Virginia, United States Elevance Health Full time

    Job SummaryWe are seeking a highly skilled RN Clinician - Service Coordinator to join our team at Elevance Health. As a key member of our healthcare team, you will be responsible for managing member cases, providing supervision and direction to non-RN clinicians, and developing, monitoring, evaluating, and revising care plans to meet member needs.Key...

  • Healthcare Services Coordinator

    2 weeks ago

    Roanoke, Virginia, United States Elevance Health, Inc. Full time

    Position OverviewThe Care Coordination Specialist plays a vital role in the healthcare system by identifying members at risk for complex health issues. This position involves working closely with both the members and the healthcare team to ensure seamless care management.Key ResponsibilitiesRisk Identification: Proactively identify members who may face...

  • Customer Service Representative

    3 weeks ago

    Roanoke, United States SERVICE HERO CONSULTING LLC Full time

    Schedule: Monday-Friday 8:00AM-4:30PM Starting Pay: $18-$20/HR (depending on experience) Bonus eligible: No Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay Application window anticipated to close: 08 /26/24 *if interested in opportunity, please submit application as soon as possible. What Customer Service Operations...

  • Patient Services Coordinator

    2 weeks ago

    Roanoke, United States Carilion Clinic Full time

    How Youll Help Transform Healthcare: Responsibility of initial intake and triage of new or suspected cancer patients ensuring smooth and seamless experiences and transitions for both patients and clinical staff. Serves as first point of contact for Patient Services, Oncology, Coordinator, Patient, Customer Service, Healthcare

  • Social Services Coordinator

    5 days ago

    Roanoke, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Benefit Programs Specialist to join our team at the Commonwealth of Virginia. As a key member of our staff, you will be responsible for determining and re-determining the eligibility of individuals for multiple benefit programs.Key ResponsibilitiesInterpret and Apply Regulations: Interpret,...

  • Direct Support Professional

    4 days ago

    Roanoke, United States Dominion Care Full time

    Job DescriptionJob DescriptionThe Service Coordinator oversees Direct Support Professional's service delivery, care coordination, and staff supervision in Waiver department. Supports overall quality of charts and documentation, provides training to direct reports with focus on continuing improvement and professional development, and represents TRACK core...

  • Direct Support Professional

    1 week ago

    Roanoke, United States Dominion Care Full time $18 - $20

    Job DescriptionJob DescriptionThe Service Coordinator oversees DSP's service delivery, care coordination, and staff supervision in Waiver department. Supports overall quality of charts and documentation, provides training to direct reports with focus on continuing improvement and professional development, and represents TRACK core competencies. Support...

  • LTSS Service Coordinator

    2 weeks ago

    Roanoke, United States Elevance Health Full time

    This is a field position and the candidate should reside in Salem, Roanoke, Montgomery, and Craig counties.The **LTSS Service Coordinator RN Clinician** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable...

  • LTSS Service Coordinator-RN Clinician

    2 weeks ago

    Roanoke, United States Elevance Health Full time

    This is a field position and the candidate should reside in Lexington, Buena Vista, Rockbridge County.The **LTSS Service Coordinator RN Clinician** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state...