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Dispatch - Staffing Coordinator
3 months ago
The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
Key Responsibilities
- Answer calls and intake patient information
- Follow strict HIPAA guidelines
- Retrieve information regarding facility and service needed
- Send calls out to the appropriate nurse.
- Track ETA's, actual time or arrival, and completion of service of nurses in the field
- Office duties such as filing, faxing, scanning etc
Required Education & ExperienceCandidate must possess the following qualities:
- Strong communication skills
- Customer/Client Focus
- Attention to detail
- Ability to multitask
- Flexibility in the workplace is a must
- Computer literacy
- Be able to work independently
- High school diploma
- At least 1 year office experience preferred
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
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