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Dispatch Coordinator

3 months ago

Lodi, California, United States VIC the PICC Full time

Job Description

The Dispatch Coordinator role is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). The varying shifts will include the following, please be prepared and are available to work weekends and holidays.

8:00 am - 5:00 pm (Saturday and Sunday)

10:00 am – 6:30 pm (weekends and weekdays)

5:00 pm – 1:00 am (weekends and weekdays)

Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.

Key Responsibilities

Answer calls and intake patient information
Follow strict HIPAA guidelines
Retrieve information regarding facility and service needed
Send calls out to the appropriate nurse.
Track ETA's, actual time or arrival, and completion of service of nurses in the field
Office duties such as filing, faxing, scanning etc

Qualifications:
Qualifications

Candidate must possess the following qualities:

Strong communication skills
Customer/Client Focus
Attention to detail
Ability to multitask
Flexibility in the workplace is a must
Computer literacy
Be able to work independently
High school diploma
At least 1 year office experience preferred

Additional Information
VICthePICC Offers
Competitive Pay: $ 16 / Hour
Professional, fun, and positive work culture
Independence

Full-Time employees receive access to company-paid fringe benefits such as:
Dental insurance
Health insurance
Vision insurance
Paid time off
401K Retirement Plan

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