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Director of Technology

2 months ago


Boston, United States Bridge Over Troubled Water Full time
Job DescriptionJob Description

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides an efficient and effective technical support service.

ESSENTIAL JOB FUNCTIONS

Role Responsibilities

  • Leads development and implementation processes for the organization’s IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in emergencies or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, and enterprise information.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Performs other related duties as assigned.

Supervisory Responsibilities

  • Hires and trains IT Team members.
  • Schedules, organizes, and assigns projects to members of the IT team.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and in accordance with company policy.

QUALIFICATIONS

  • Excellent verbal and written communication skills.
  • Proficient in the latest technology for IT systems and management.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical and management skills.
  • Excellent people skills.
  • Through understanding of IT and practical applications to support the Bridge’s goals.

EDUCATION AND EXPEREINCE 

  • Bachelor's degree in computer science required; master’s degree or MBA preferred.
  • At least 7 years of experience managing an IT department.

PHYSICAL REQUIREMENTS 

  • Prolonged periods of sitting at a desk and working on a computer.  
  • Must be able to lift to fifteen pounds occasionally.  
  • Will need to move between buildings. Around the corner to the main building and back to the admin office. Occasionally will visit the locations in Brighton.

COMPENSATION

Salary Range: $125,000 to $140,000 per year based on experience and qualifications.

BENEFITS

Bridge Over Troubled Waters offers a competitive benefits package that includes:

  • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
  • Health, dental, and vision insurance
  • 401(K) with 3% matching of contributions after one year of employment
  • Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance

Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodations to job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at recruiter@bridgeotw.org and we will work with you to meet your accessibility needs.