Senior Director of Information Technology
4 days ago
We are seeking an experienced IT Senior Director to lead our IT department and ensure the smooth functioning of our technology infrastructure. As the IT Senior Director, you will be responsible for managing IT operations, implementing technological solutions, and driving innovation.
Massachusetts Clean Energy Center currently has a primarily outsourced IT service model. As the IT Senior Director, you will be asked to evaluate MassCEC's current service model and propose changes to support MassCEC's business goals, increase user satisfaction, and minimize security risks.
The IT Senior Director is a key member of MassCEC's Corporate Division, reporting to the Chief Operating Officer. It is expected that the ideal candidate will provide technology leadership and be able to influence the technology path for MassCEC, especially as it relates to new applications, platforms, and security. The IT Senior Director will be responsible for managing a team of support professionals and external technology partners.
Key Responsibilities
Develop and execute the company's IT strategy in alignment with business goals
Manage and maintain the company's technology infrastructure and data systems, including hardware, software, and network systems
Oversee IT operations, including system administration, network security, and help desk support
Ensure data security and compliance with relevant regulations
Manage vendor relationships and contracts for IT products and services
Develop and implement all IT policies and standard operating procedures
Lead and mentor the IT team, providing guidance and support in their professional development
Collaborate with cross-functional teams to align IT initiatives with business needs
Ensure reported issues are resolved in a timely manner
Stay updated with emerging technologies and industry trends, making recommendations for technology adoption
Prepare and manage financial budgets and performance reports
Requirements
Bachelor's degree in technology, computer science, information systems, finance, business, or related field required
MBA or relevant master's degree preferred
PMP - Project Management Professional
CISSP or CISM
ITIL or CISA certification a plus
Five or more years of progressive IT experience, including experience managing staff and third-party providers
Experience and knowledge with technology infrastructure and business applications, including Windows server environment, Active Directory, DNS, DHCP, Group Policy, Microsoft Azure, Amazon AWS and Route 53, Office 365, LAN/WAN architecture, Microsoft CRM and GP, cloud technologies, and integrations
Demonstrated ability to lead a team of technical staff, work with executive management, and manage multiple concurrent projects
Systems-level thinking with the ability to solve problems and build scalable solutions
Sound working knowledge of IT operations, systems, and developments
Excellent verbal and written communication skills
Strong customer service/stakeholder engagement orientation
Strong project management, organizational, and time management skills
Excellent problem-solving, analytical, and evaluative skills
Comfort working in a team-oriented, collaborative environment
About the Massachusetts Clean Energy Center
The Massachusetts Clean Energy Center (MassCEC) plays a critical role in fostering the success of our state's clean energy sector. MassCEC's mission is to accelerate the clean energy and climate solution innovation that is critical to meeting the Commonwealth's climate goals, advancing Massachusetts' position as an international climate leader, and growing the state's clean energy economy. MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, help consumers diversify their energy choices, and address evolving energy needs. MassCEC is committed to creating a diverse, equitable, and inclusive organization where everyone is welcomed, supported, respected, and valued.
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