Dental Assistant/Front Office

5 days ago


Oceanside, United States North County Periodontics & Implant Dentistry Full time
Job DescriptionJob Description

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

401K

Dental

Job Summary

We are seeking a dedicated Dental Front Office Team Member to join our talented team and help us continue our tradition of excellence. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

Greet and assist patients with a friendly and welcoming demeanor

Ascertain patient needs and get them checked in

Answer and manage incoming phone calls

Management and scheduling of patient appointments

Verify insurance eligibility and benefit information

Handle billing and insurance inquiries

Collect and process patient payments as needed

Respond to emails, texts, and online appointment requests

Prepare and present treatment plans as needed

Maintain accurate patient records in compliance with HIPAA regulations

Handle dental records requests, referrals, and documentation

Collaborate with the dental team to ensure smooth operations at the front desk

Provide outstanding customer service and ensuring patient satisfaction

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous experience in a dental office setting is preferred

Proficiency in using practice management software (Open Dental)

Knowledge of ADA codes and dental terminology

Strong interpersonal skills and ability to multitask effectively

Experience as a Dental Receptionist

Commitment to upholding our practice's high standards of patient care.

Skills:
  • Periodontics
  • Billing
  • Bilingual
  • Claims/Appeals
  • Insurance
  • Scheduling
  • Cross-trained (Front/Back Office)
  • PPO
  • Digital X-rays
  • Intraoral Photos
  • Open Dental
  • Spanish

Benefits:
  • Dental
  • 401k
  • PTO

Compensation:
  • $24-$30/hour


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