Parts Director

1 month ago


Dearborn, United States Tri-County International Trucks - Dearborn Full time
Job DescriptionJob Description

Every employee with Tri-County International Trucks is absolutely critical to its success. We have successfully served the Michigan business community for over 50 years and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

What We Offer:

  • A generous and competitive pay plan
  • Medical
  • Dental
  • Vision
  • Legal Plan and Identity Theft insurance
  • 401K Match
  • Life & Disability Insurance 
  • Closed on Sundays
  • Paid vacation
  • Six paid holidays
  • Special employee pricing on parts and free truck rental

The Parts Director is responsible for managing an efficient and profitable operation of the parts departments with multiple locations.

The Essential Duties, include, but are not limited to:

  • Profitably grow all the departments you oversee.
  • Oversee outside sales people and develop new customers on a weekly basis.
  • Develop advertising handout and specials for outside sales people and in-store displays.
  • Maintain obsolesce as needed and suggest ways to dispose in a Profitable manner.
  • Working knowledge of computerized inventory management system, bar coding and MS Office.
  • Hire, train, motivate, and monitor the performance of the parts department managers.
  • Fill in for managers when they are off for training or vacation.
  • Assist with inventories at all locations
  • Prepares and administers an annual operating budget for the parts departments.
  • Forecasts goals and objectives for the departments and employees and strives to achieve them.
  • Makes customer satisfaction a department priority, ensuring that parts personnel are courteous and respectful in their interaction with customers.
  • Maintains reporting systems required by general management and the manufacturer.
  • Develop and assist in training new hires to progress into department heads.
  • Hold monthly department meetings and attend staff and managers meetings.
  • Reduce employee turnover and increase productivity.
  • Monitor the performance of the parts departments. Follow list of duty forms.
  • Strive for harmony and teamwork within the departments and with all other departments.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect repair operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Maintain good housekeeping policies and procedures at all locations.
  • Understand and ensures compliance with manufacturer warranty and policy procedures.
  • This job includes multi location facilities and you will be required to visit all locations on a regular basis.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Foster professional employee development and coordinates with department managers to determine need for advanced training.
  • Handle customer complaints immediately and according to dealership's guidelines.
  • Administer warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims, and communicates warranty information and clarifications to customers.
  • Develop dealership parts pricing plans and recommends to dealer or general manager.
  • Work with parts and service managers to find ways to improve the overall profitability of the dealership.
  • Be prepared to work over 40 hours per week if required.  Hours 8:00am to 5:00 pm Monday thru Friday. Saturdays if needed.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serve as liaison with factory representatives.
  • Maintain a safe work environment.
  • Maintain a professional appearance.

QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Bachelor's Degree and/or 10 year's experience in that capacity.


  • Parts Director

    2 weeks ago


    Dearborn, United States Tri-County International Trucks - Dearborn Full time

    Every employee with Tri-County International Trucks is absolutely critical to its success. We have successfully served the Michigan business community for over 50 years and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who...


  • Dearborn, United States Ford Pro Full time

    As part of our Human Resources team, you’ll help us attract, hire, and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing, and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We’re seeking change leaders, talent strategists, employee...


  • Dearborn, United States Ford Pro Full time

    About Ford Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility...


  • Dearborn, Michigan, United States Encore Full time

    Welcome to Encore!We are looking for a passionate Director of Event Technology to join our team. Let's dive into the details of the position:Position OverviewThe Director of Event Technology (SNE) plays a crucial role in achieving revenue and profitability goals for the assigned location(s). This role focuses on providing top-notch service while building and...


  • Dearborn, Michigan, United States Ford Motor Company Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX )We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of...


  • Dearborn, Michigan, United States Ford Full time

    Job DescriptionWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?As part of our Human Resources team, you'll help us attract, hire, and retain the top talent we...


  • Dearborn, United States Ford Motor Company Full time

    As part of our Human Resources team, you’ll help us attract, hire, and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing, and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We’re seeking change leaders, talent strategists, employee...


  • Dearborn, United States NextGen America Full time

    Job DescriptionJob DescriptionSalary: $5,695.00/monthMichigan Regional Organizing Director (Dearborn):THE ROLE: NextGen America is seeking passionate and hardworking candidates to join our youth organizing program in Michigan, working to engage young people in electoral politics by registering thousands of young people to vote across the state. NextGen is...


  • Dearborn, United States Henry Ford College Full time

    Henry Ford College presents an opportunity for the Director of Health, Education, and Human Services.  Under the supervision of the Dean of the School of Health and Human Services (HHS), the Director of Health, Education, and Human Services is primarily responsible for the general operational functions and processes of the academic and career programs in...


  • Dearborn, Michigan, United States Department Of Veterans Affairs Full time

    Summary The Cincinnati, OH VA Medical Center is currently recruiting for full-time physicians to perform the duties of a Medical Director for the Patient Aligned Care Team (PACT) at various locations within the medical center. This position will report the Primary Care Chief of Staff with 80% clinical time and 20% administrative time.If you are interested...


  • Dearborn Heights, United States City Of Dearborn Heights Full time

    Job Summary The Front Desk Associate position is focused primarily on public contact by addressing program registrations, assisting walk-in visitors, and answering telephone inquiries. The employees of the City are required to serve citizens and customers in a tactful, courteous manner; and establish and maintain good working relationships with staff,...


  • Dearborn Heights, United States City Of Dearborn Heights Full time

    Job Summary The Front Desk Associate position is focused primarily on public contact by addressing program registrations, assisting walk-in visitors, and answering telephone inquiries. The employees of the City are required to serve citizens and customers in a tactful, courteous manner; and establish and maintain good working relationships with staff,...


  • Dearborn Heights, United States City Of Dearborn Heights Full time

    Job DescriptionJob DescriptionJob Summary The Front Desk Associate position is focused primarily on public contact by addressing program registrations, assisting walk-in visitors, and answering telephone inquiries.  The employees of the City are required to serve citizens and customers in a tactful, courteous manner; and establish and maintain good working...


  • Dearborn, United States Ford Motor Company Full time

    About Ford Ford's Always On Vision delivers a lifelong personalized and purposeful engagement everyday between the customer, their Vehicle, Ford, and their World to deliver the mobility each Ford customer needs to follow their dreams. To do this, we must deliver on Ford's brand promise, and delight the customer throughout their ownership experience. This...

  • Bookkeeping

    3 months ago


    Dearborn, United States AMERICAN INSTUTIONAL MANAGEMENT SERVICES INC Full time

    Job DescriptionJob DescriptionDescription:The Accounts Payable Bookkeeper shall report to the Director of Accounting Services. This is a full/part time position and is applicable according to Central Office support staff agreement.Requirements:QUALIFICATIONS· Degree in Accounting or related area.· Experience in accounts payable/bookkeeping.· Excellent...

  • Bartender

    2 months ago


    Dearborn, United States ClubCorp Full time

    Bartender in Dearborn, MI at TPC Michigan **Location:** **Job Description** Bartender Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service. This position reports...


  • Dearborn, United States Ford Pro Full time

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? As part of our Human Resources team, you’ll help us attract, hire and retain the top talent we need to...


  • Dearborn, United States Compass Group USA Inc Full time

    Morrison Living Salary: 47,500 Other Forms of Compensation: Benefits Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team...

  • Lab Assistant

    3 weeks ago


    Dearborn, United States Henry Ford College Full time

    Job Description Summary Henry Ford College presents an opportunity for a Lab Assistant - Physical Therapist Program . The Lab assistant/instructor will assist full-time faculty with student assessments, check-offs, and evaluations in the PTA skills lab. Core Competencies and Qualifications The ideal candidate will have a career that reflects...


  • Dearborn, Michigan, United States Compass Group USA Inc Full time

    Morrison LivingSalary: 47,500Other Forms of Compensation: BenefitsDriven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team...