Pool Service Technician

4 weeks ago

Tucson, United States America's Swimming Pool Co. - Tucson Full time
Job DescriptionJob DescriptionBenefits:
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Training & development

ASP Americas Swimming Pool Company is Americas premier swimming pool service company. We pride ourselves on providing "resort quality pool services." To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering high-quality service and treating our customers with the utmost respect.
Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge, and the relentless pursuit of excellence.
We are seeking a solutions-oriented and customer-focused Pool Service Technician to join our team. This position is responsible for diagnosing issues with swimming pool equipment and providing solutions to each and every customer they are assigned. This includes following our proven process for diagnosing issues, successfully communicating alternative solutions to the customer, completing the solution in an efficient manner, following all established protocols, and sharing lessons learned with the rest of our team.
The ideal person for this position will love to work outdoors. They will be a self- starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service."

Responsibilities
Success in this position will be determined by the following measurable results:
  • Manage a daily schedule of equipment repair and installation tasks
  • Perform repairs on pool pumps, heaters, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing, copper plumbing, and galvanized plumbing, and any other relevant pool equipment
  • Have knowledge of 110-volt and 220-volt electrical equipment
  • Manage an inventory of parts, materials, and equipment on the truck and properly use and replenish inventory as needed
  • Identify opportunities outside of the repair call, such as upgrading other equipment or adding to the customer experience with other products
  • Use the ASP Online Training Site and other provided resources to learn and keep current on pool equipment diagnostics and repair, pool cleaning techniques, and water chemistry strategies
  • Interact with our job-management app throughout the day by following a checklist, and taking before, during, & after pictures of repairs and installations
  • Wear an ASP uniform that is clean and presentable each day to demonstrate professionalism to the customer
  • Keep the work truck clean and stocked with chemicals and equipment needed for that days route
  • Properly dispose of waste materials and recyclables according to the companys current practices
  • Assist with renovation projects as needed
  • Perform pool maintenance, including cleaning and water chemistry, as needed
Key Qualities
  • Practice safety first at all times
  • Act with integrity, accountability, and discipline
  • Exhibit passion for delivering excellent service
  • Provide superior customer service
  • Demonstrate respect for others
  • Seek to gain superior knowledge
  • Have a valid drivers license and clean driving record
  • Be able to lift and carry 100 lb
Benefits
  • Competitive wage and bonus potential
  • Use of a company truck for work
  • Allowance for use of your smartphone
  • Access to online training resources
  • Opportunities for advancement and additional training
  • A positive, supportive culture where the team works together toward mutual success

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