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Case Management Assistant

2 months ago

Freehold, United States CentraState Healthcare System Full time
Job DescriptionJob Description

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd largest employer in Monmouth County, CentraState Healthcare System continues to live up to its reputation of being a truly great place to work recently designated a Great Place to Work-Certified™ company.

Care Coordination department has an employment opportunity for a Case Management Assistant assists the social work and case management staff in this fast paced department. Works with insurance companies to obtain authorizations, logs reviews or via the payer portal, arranges transportation for discharged patients, visits patients at bedside or via phone to obtain signatures on documents.

Work Schedule is Mon-Fri & every other weekend 8am-4pm.


Responsibilities

  • Facilitates the setup of transport for patients transitioning to another level of care.
  • Facilitates the completion of the transport required documents.
  • Supports the care coordination staff in sending referrals for patients to post-acute facility via the software system.
  • Facilitates the process of obtaining and following up on authorizations for patients to transition to rehabilitation facilities.
  • Works with care coordination staff to followup on authorizations and/or determinations that are delayed from the payers.
  • Completes the process of obtaining the IMM (Important Medicare Message) from our applicable patients.
  • Functions as a runner to obtain scripts and deliver equipment such as walker, commodes, etc.
  • Supports the care coordination staff in other tasks that support the discharge of our patients and ensure a smoother transition of care.

Qualifications

Education:

High school diploma or equivalent required

Associates degree preferred

Work Experience:

Healthcare experience preferred

Required Knowledge and Skills:

Proficient in Microsoft Office, Outlook, Excel
Outstanding interpersonal skills required