Event Sales Admin

4 weeks ago

Nashville, United States Puttshack USA Inc Full time
Job DescriptionJob Description

Event Sales Administrator

Puttshack Nashville

About Puttshack:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

The Role:

A Puttshack Event Sales Administrator cultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience.

The Event Sales Administrator is responsible for building strong teams - through development, effective staff and guest engagement. They are accountable for a variety of venue business functions and execution of consistent and flawless operational standards. This may include but is not limited to event scheduling, event inventory management, event prospecting and event execution. They must display the ability to uphold Puttshack standards and procedures, maximize financial performance, and build relationships within their community to grow the Puttshack brand.

What you'll do:

  • Answer phones in a timely fashion and assist guests displaying a positive & professional attitude.
  • Run weekly/monthly contests for the EA team & plan outings/celebrations to recognize and incentivize the team.
  • Qualify leads and put them into rotation as they are received.
  • Make event packets and ensure golf is booked correctly on a daily basis.
  • Manage the Booking System daily, with guest lists and updates.
  • Assist in office prospecting in order to better prepare yourself for the next role.
  • Complete event closeouts, relaying any discrepancies between agreements and payments to owning Event Sales Manager
  • File closeout paperwork in designated locations as to ensure paperwork can be found when needed.
  • Pre-make packets to ensure they are readily available for pop-ups.
  • Pre-make event information folders to ensure they are readily available for walk-in tours.
  • Identify any discrepancies between events schedule and event packets and relay to owning Event Sales Manager or Event Sales Consultant and the Director of Sales.
  • Review & Print BEO's for the kitchen team for the following week's events and for the sales team for the BEO meetings.
  • Be an example of our core values daily and hold yourself accountable to Puttshack standards.
  • Proactively identify ways to improve the office processes and elevate team excellence.
  • Complete Reports as needed, including Forecasting and all Tripleseat Reports.
  • Act as a liaison between sales and operations.
  • Must be able to multi-task and handle various event needs.

What you'll need:

  • 2+ years of experience in a similar role
  • 1+ year of experience in sales or events related function
  • High school diploma or equivalent.
  • Excellent communication, prioritization, time-management and organization skills
  • Proficiency in MS Office products (Word, Excel, Outlook)
  • Energy and enthusiasm
  • Ability to work on a team
  • A high level of self-awareness, receptivity to change and integrity
  • Availability to work varied shifts, including evenings, weekends and holidays

What's in it for you:

  • Paid PTO
  • Health insurance: medical, dental, and vision
  • 50% off Food & Beverage
  • Free Mini Golf
  • Paid Parental Leave

Our Purpose: To bring everyone in to play.

Our Vision: To be the universal answer to the question 'Where should we get together?'

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values:

  • Bring your 'A' game. We strive for excellence in everything we do.
  • Lead the Way Our associates embrace and are inspired by change.
  • Own the Fun We revel in our guests' enjoyment.
  • Care Deeply - We take great care of our guests, our associates and the communities we call home.

Puttshack is and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates and Vendors.

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