Insurance Verifier
1 month ago
As an Insurance Verifier/ Biller you will be responsible for the completion of medical billing-related activities including claims submission and follow-up, payment posting, denials management, refunds, claims reconciliation, insurance verification, and quality tracking. You will provide exceptional customer service to all patients and insurance personnel.
Position Title: Insurance Verifier / Biller
Status: Full-Time – Non- Exempt Hourly Professional
Report to: Dental Operations Manager (DOM)
Supervisor: Assistant Patient Support Team Manager (APSTM)
Responsibilities and Duties
- Verify/coordinate insurance coverages;
- Accurately enter billing charges from providers and submit claims to insurance companies. Assist patients with account issues.
- Resolve medical billing issues with insurance carriers and resubmit claims as needed. Investigate and help resolve denied claims and forward for prior authorizations as required.
- Assist in resolving past due bills or making payment arrangements for patients.
- Proactively assists Patient Care Coordinators and Front Desk Reception.
- Maintain patient confidentiality.
Qualifications
- 1 year of customer service experience.
- Must be able to handle a fast paced environment.
- Strong written and oral communication skills.
- Demonstrated ability to manage complex operational matters.
- Highly motivated and self starter attitude.
- Energetic and engaging personality.
- Enjoy working with people.
- Proficient with computers.
- Bilingual in Spanish, Somali, Oromo or Hmong a plus.
- Medical billing or medical insurance experience is a plus (not required).
Hours
8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating
Attire
Ceil Blue scrubs (mandatory)
Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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