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Parts Counterperson

3 months ago

San Jose, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

At Honda of Stevens Creek, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.

Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...

It's time to make the most important move of your career.  From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Job Description

Summary:

The Parts Counterperson provided exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Your role will involve maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements.

 

Duties and Responsibilities:

  • Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection.
  • Handle phone inquiries and provide information on parts availability, pricing, and compatibility.
  • Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
  • Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
  • Monitor and maintain adequate levels of inventory to meet customer demand.
  • Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership's system.
  • Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
  • Stay informed about new products and advancements in automotive parts to provide up-to-date information.
  • Handle cash and process payments accurately, providing customers with receipts for transactions.
  • Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.
Qualifications

  • 1+ years of experience in automotive dealership parts department.
  • Strong customer service skills with the ability to build rapport and provide excellent assistance.
  • Knowledge of automotive parts and their applications.
  • Familiarity with inventory management systems and basic computer skills.
  • Detail-oriented with excellent organizational and multitasking abilities.
  • Must be authorized to work in the USA
  • Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

  • Previous Honda experience

 



Additional Information

Compensation (Hourly plus bonus):

  • $28.00 - $32.00 / hour (after bonus)

*The Parts Counterperson Position has a Pay Scale consisting of the following elements and ranges.  Wages include hourly pay rate of nineteen dollars an hour. The position may also pay commission compensation which is based on the value or amount of parts revenue department achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit*

 

Schedule:

  • FULL TIME
  • 5 days a week / 2 days off
  • Sundays off
  • Weekend availability required
  • Parts Hours of Operation: 7:00am to 6:00pm (Monday thru Saturday)

Benefits:

  • Medical, dental, vision insurance
  • 401k plan with company match
  • Paid Time Off accrual
  • Closed for Thanksgiving day and Christmas day
  • Employee discounts on purchasing and leasing cars
  • Opportunities for career advancement within a Fortune 500 company

 

All your information will be kept confidential according to EEOC guidelines