Front Desk Associate- West Chester

2 weeks ago

West Chester, United States Advance Dentistry Full time
Job DescriptionJob DescriptionSalary:


Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family


ROLE: 

Front Office specialist

THE PARTICULARS:

  • 401K with employer match
  • Medical Insurance
  • Paid holidays
  • Vacation days 
  • Sick days
  • Free dental care (minus lab fees)
  • Monday 7:45-5:00, Tuesday 6:45-4:00, Wednesday 6:45-4:00, Thursday OFF, Friday 6:45-4:00


ABOUT THE ROLE:

Responsibilities include:

  • greeting patients as they arrive
    • nurture the practice-patient relationship (from the individual’s very first face-to-face interaction, all the way through their 100th visit)
    • help create a positive, productive, supportive, & constructive in-office experience for every individual


  • help facilitate misc. patient-communication tasks 
    • answer inbound phone calls
    • place outbound phone calls 
    • confirm & schedule patient appointments (in person &/or by phone)
    • communicate with affiliated health care organizations -- other dental practices, etc.


  • help execute misc. Front Office tasks 
    • collect payments
    • assist with insurance verification
    • provide support on all other tasks associated with the department’s day-to-day responsibilities


  • contribute to the growth & evolution of Front Office operations
    • work collaboratively to refine the department’s workflow and expand its capabilities.



WHAT WE’RE LOOKING FOR:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.


We look for team members who:

  • exemplify both professionalism and empathy
  • have exceptional communication and organizational skills. 
  • provide stellar customer service
  • help establish the practice as our patients’ “dental home” -- a place that is genuine & friendly, skilled & supportive, and truly second to none.


RELATED EXPERIENCE:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred. 


But that is certainly not a prerequisite.


We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.


ABOUT US:

We’re a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.


Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it


If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call


IF YOU'RE LOOKING FOR...

  * a POSITIVE & CONSTRUCTIVE office culture

  * a FOCUSED & EMPOWERING environment 

  * a team that's passionate about providing BEST-IN-CLASS patient care


... then we'd love to talk to you


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