Customer Service Representative

2 months ago


Collierville, United States Joe Sarrio - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Travel Opportunities
  • Uncapped Commission Structure
  • Team Incentives/Bonuses
  • Individual Incentives/Bonuses
  • Office Outings
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Training & development

State Farm Customer Service Representative

As a dedicated member of the Joe Sarrio State Farm Team, the employee will assist customers with inquiries, resolving issues, processing policy transactions, in addition to processing renewals, claims, and changes in a fun, upbeat, professional office.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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