Center Manager

3 months ago

Miami, United States Miami Beach Medical Group Full time
Job DescriptionJob Description

The Center Manager plans, implements, and oversees the daily medical center operations ensuring compliance of company and regulatory agencies' established guidelines.

Duties and Responsibilities:
  • Provides direct supervision to staff as assigned including hiring, terminating, conducting performance reviews, recommendation of salary increases, review and approval of employee's timecards and approving personal time off (PTO) requests on a bi-weekly basis.
  • Responsible for exercising independent judgment and discretion about matters of significant impact to the operations.
  • Handles confidential information including patient information in an ethical and professional manner.
  • Establishes work schedules and assignments for staff according to workload, space, and equipment availability.
  • Approves and submits pending invoices to our accounting department promptly.
  • Ensures that all employees answer phone calls timely and demonstrate exceptional customer service.
  • Oversees and maintains a safe environment for employees, patients, and visitors.
  • Administers HIPAA (Health Insurance Portability and Accountability) and OSHA training.
  • Closely supervises staff to ensure patient satisfaction. Addresses patient concerns regarding medical treatment within the center.
  • Works closely with physicians to ensure patient satisfaction.
  • Works with billing department to assure proper coding as per physician diagnosis.
  • Supervises the completion of HEDIS/5-Star measures.
  • Accomplishes employment objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Maintains office supply inventory by checking stock to determine inventory level.
  • Maintains sufficient medical supplies for the proper treatment of patients.
  • Ensures that all employees conduct themselves in accordance with the policies established by the company. Administers disciplinary action according to company policy and submits documentation to the Department of Human Resources.
  • Ensures compliance of all HIPAA standards and company policies.
  • Maintains medical center to AHCA standards.
  • Performs duties in an honest and ethical manner.
  • Opens and follows up any outstanding IT or Facilities service tickets
  • Performs other duties as assigned.

Qualifications / Education / Licenses:

  • Bachelor's degree or over 5 years of experience in healthcare administration.

  • At least two (2) years of medical office or administrative experience.

  • Prior supervisory experience required.

  • MS Office programs experience.

  • Must have CPR certification from the American Heart Association. Training and certification can be provided upon hire.

  • Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.

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