Program Manager

3 months ago

Farmington, United States Design Systems, Inc. Full time
Job DescriptionJob Description

Job Summary:

The Program Manager will oversee and coordinate multiple consulting projects within the manufacturing sector. This role involves managing project teams, ensuring the delivery of high-quality consulting services, and fostering strong client relationships. The ideal candidate will have a deep understanding of manufacturing processes, exceptional organizational skills, and the ability to lead cross-functional teams. The Program Manager works closely with project managers, team members, and senior leadership to deliver projects on time, within scope, and within budget. The ideal candidate will be a dynamic leader who can effectively operate both within a team environment and independently, acting as the CEO and champion of assigned projects and customers.

Key Responsibilities:

  1. Project Management:
  • Lead the planning, execution, and delivery of consulting projects from inception to completion
  • Develop project plans, timelines, and budgets; monitor progress and adjust as necessary
  • Ensure projects are delivered on time, within scope, and within budget
  • Identify opportunities for process improvements within client operations and develop actionable recommendations
  • Implement best practices and innovative solutions to enhance manufacturing efficiency
  • Expose Client to additional DSI functions (Simulation, Scanning, IE, Controls, etc.) that would support project goals while increasing service opportunities
  • Report project progress to DSI Leadership
  1. Client Relationship Management:
  • Serve as the primary point of contact for clients, understanding their needs and ensuring their satisfaction
  • Conduct regular meetings with clients to provide updates and gather feedback
  • Address and resolve any issues or concerns that arise during the project lifecycle
  • Manage client expectations against as-sold SOW
  • Engage proactively and strategically with clients to build lasting relationships aimed at fostering future opportunities
  1. Team Leadership:
  • Manage and mentor project teams, providing guidance and support to achieve project goals
  • Coordinate the efforts of team members and ensure effective communication among all stakeholders
  • Foster a collaborative and productive team environment

Qualifications:

  • Bachelor's degree in Engineering, Business, or a related field, or equivalent business experience
  • Minimum of 5 years of experience in program or project management, preferably in a manufacturing or consulting environment
  • Strong understanding of manufacturing processes, Lean, Six Sigma, and continuous improvement methodologies
  • Proven track record of successfully managing complex projects and leading cross-functional teams
  • Excellent communication, negotiation, and interpersonal skills
  • Strong analytical and problem-solving abilities with the ability to read and understand technical drawings and plant layouts
  • Proficiency in project management software and tools (MS Project or equivalent)
  • Ability to adapt to the company's specific ERP (Enterprise Resource Planning) system
  • Travel within North America should be expected (10% - 20%)
  • Desired, but not required: PMP or similar project management certification and supply chain certification(s): CSCP or CPIM or CLTD

Desired Skills:

  • Ability to work and excel in a fast-paced, dynamic environment
  • Skilled in communicating effectively with all levels of the customer organization (from the shop floor to c-suite executive leadership)
  • Strong analytical and strategic thinking skills
  • Ability to manage multiple projects simultaneously and adapt to changing priorities
  • Experience in managing budgets and financial reporting
  • Strong inherent drive to achieve goals and deliverables
  • A background and/or knowledge in material handling, warehousing, distribution, e-commerce, and training centers will be advantageous for the position


Job Posted by ApplicantPro

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