Clinical Case Coordinator

4 weeks ago

New York, United States CASES Full time
Job DescriptionJob DescriptionJob Title: Clinical Case Coordinator


Job Summary: 

CASES seeks a Clinical Case Coordinator for its Pretrial Services Case Management program. Rapidly after release into the program, the Case Manager conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants on their case load to comply with supervision appointments and court appearances during the pendency of their legal case. The Clinical Case Coordinator also conducts ongoing service need assessments with participants and develops collaborative service plans addressing identified needs and goals. The Clinical Case Coordinator will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. This position is based in the program’s respective borough office as well as field work in the larger NYC community as needed to assist participants.


Salary: The salary for the Clinical Case Coordinator position is $65,000 annually.


Shift Hours: This position is full-time working days and hours is Monday through Friday from 9:00 am to 5:00 pm.


Location Address: 424 East 147th Steet Bronx NY 10455.


What you will be doing: 

  • Bilingual Spanish/English Preferred
  • Provide supervision and community-based services to a caseload of pretrial participants
  • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan;
  • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
  • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
  • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
  • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services.
  • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives.
  • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change.
  • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity.
  • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers).
  • Follow program community-based monitoring protocols for high risk and high need program participants and request/participate in case reviews to addresses complex cases.
  • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion.
  • Meet monthly case management contact and outreach goals as established by supervisory staff.
  • Provide culturally competent services in accordance with CASES policies and practice.
  • Any other duties as required by the Program Director and supervisory staff.
  • Flexibility with schedule is required based on departmental needs.


What we are looking for: 

  • Master’s degree in social work, Mental Health Counseling or comparable professional degree
  • (MSW, MHC, LMSW, LMHC)- Bronx,
  • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
  • Extensive knowledge of community treatment, support services and resources.
  • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services.
  • Experience using databases such as Salesforce.
  • Spanish speaking a plus.


Workplace Flexibility: 

  • CASES offers a flexible work arrangement whenever possible for certain roles. This Community Engagement Specialist position is full time in the office.

CASES Mission:

  • The mission of the Center for Alternative Sentencing and Employment Services (CASES) is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.


Employee Benefits:

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