IT Support Specialist
4 weeks ago
In this full-time role, you will provide IT support for Bay’s internal associates in a mostly virtualized and cloud environment. This role is critical in fielding customer support requests, resolving problems, installing hardware/software solutions, and supporting our associates and each other on the internal IT team. You will be responsible for the administration and internal support of the Company’s desktops, laptops, printers, servers, and related equipment. This position will provide IT support including on-prem/cloud/mobile and software provisioning, PC maintenance, upgrades, and configurations.
Responsibilities:
· Provide primary IT support for Desktop, Mobile and Cloud delivered IT services.
· Ensure IT solution deployment follows established standards. Contribute to and assist in standards development.
· Ensure smooth onboarding/offboarding of IT accounts/services for Bay’s associates.
· Troubleshoot basic Microsoft O365 questions and problems.
· Guide associates on solution usage and develop ‘How To’ documents for self-service.
· Monitor Service Desk for tickets assigned to the queue, prioritize, assign, and process accordingly.
Basic Requirements:
· High school diploma or equivalent.
· Proven exceptional customer service.
· Strong aptitude in OS updates, hardware, system upgrades, and troubleshooting.
· Ability to read & research computer instruction manuals and comprehend directions therein to remedy minor computer equipment malfunctions or changes.
· Interpersonal skills necessary to train others in computer systems.
· Must maintain confidentiality.
· Be a team member and a helpful resource to your co-workers.
Preferred Requirements:
· Associates Degree in Information Systems, Computer Science, or a related field.
· 2+ years of relevant technical experience.
Company Summary: With an extensive background in building materials, the Bay Family of Companies produces and distributes commercial and industrial, fabricated, and metal building insulation products to the construction industry. Headquartered in Green Bay, Wisconsin, Bay prides itself on outstanding customer service and providing the products and expertise needed to meet the needs of its customers. The Bay Family of Companies has approximately 1000 associates, in more than 85 divisions, and 46 wholly-owned subsidiaries located in more than 20 states and Canada.
Division Summary: The Bay Family of Companies’ Corporate Office is responsible for most administrative and management duties for all 40 corporations and 75 locations including HR, Accounts Payable and Receivable, Executive Management, IT, Inventory, Payroll, and other support functions.
Company Benefits: GREAT BENEFITS Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Flexible Spending, Life Insurance, Short & Long Term Disability, free Health Assessments, and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses
The Bay Family of Companies are Equal Opportunity Employers that maintain a Drug-Free Workplace.
The Bay Family of Companies are Equal Opportunity Employers that maintain a Drug-Free Workplace.
-
Employee Support Specialist
2 weeks ago
Green Bay, United States Homes for Independent Living Full time**Homes for Independent Living **(HIL) is proud to be an industry leader providing the best in residential, community-based support options for people with a wide array of disabilities. We are proud to be 100% employee owned and a leader in providing high quality, specialized support to adults with physical and developmental disabilities who reside in a wide...
-
Specialist - Training and Support
3 weeks ago
Green Bay, United States WEC Energy Group Full timeWEC Energy Group is one of the nations largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. WPS, a subsidiary of WEC Energy Group, is...
-
Specialist - Training and Support
2 weeks ago
Green Bay, United States WEC Energy Group Full timeWEC Energy Group is one of the nations largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. WPS, a subsidiary of WEC Energy Group, is...
-
Specialist - Training and Support
3 weeks ago
Green Bay, United States WEC Energy Group Full timeWEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. WPS, a subsidiary of WEC Energy Group,...
-
Operations Support Specialist
1 month ago
Green Bay, United States Titletownmfg Full timeWe have a full-time opening for an operations support specialist in our Ashwaubenon facility. Monday-Friday, 40-45 hours per week with paid breaks, 7 am-5 pm flexible. Pay range is $20 to $25 per hour depending on qualifications. Work in a climate-controlled facility with benefits including 401(k) with match, quarterly profit sharing, paid time off, health...
-
Operations Support Specialist
3 weeks ago
Green Bay, United States Titletownmfg Full timeWe have a full-time opening for an operations support specialist in our Ashwaubenon facility. Monday-Friday, 40-45 hours per week with paid breaks, 7 am-5 pm flexible. Pay range is $20 to $25 per hour depending on qualifications. Work in a climate-controlled facility with benefits including 401(k) with match, quarterly profit sharing, paid time off, health...
-
Specialist - Training and Support
7 days ago
Green Bay, United States WEC Energy Group Full timeDevelop/provide/assist with Designer, Clerk, NSI and Customer Service Consultant training. This position will have a primary focus on Clerk, NSI and Customer Service Consultant Training. Develop/provide/assist with WMIS Work Management and DDS Design Support, Training, Specialist, Customer Service, Project Management, Operations, Business Services
-
Youth Support Specialist
2 months ago
Green Bay, United States Professional Services Group Full timeJob DescriptionJob DescriptionAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist!Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown...
-
Youth Support Specialist
2 months ago
Green Bay, United States Professional Services Group Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist!Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
-
Youth Support Specialist
7 days ago
Green Bay, United States Professional Services Group Full timeJob DescriptionJob DescriptionAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist!Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown...
-
Youth Support Specialist
3 weeks ago
Green Bay, United States Professional Services Group Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist!Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
-
Youth Support Specialist
3 weeks ago
Green Bay, United States Professional Services Group Full timeJob DescriptionJob DescriptionAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist!Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown...
-
Behavioral Health Support Specialist
2 weeks ago
Green Bay, United States The Production Farm, Inc. Full time**Behavioral Health Support Specialist** The Behavioral Health Support Specialist is responsible for working one on one to provide life and skills development (peer interaction, emotion regulation, daily living skills, etc.) to youth with mental health diagnoses. We use an out of the box, creative, non-clinical mindset to instill and develop personal,...
-
Strategic Customer Support Specialist
4 weeks ago
Green Bay, United States Nature's Way Full timeJob DescriptionJob Description Strategic Customer Support SpecialistWelcome to a better way, an authentic way. Welcome to Nature’s Way.Inside our minds, inside our hearts, inside our business, inside our bottles.Our reason for being, the purpose that inspires our work every...
-
Strategic Customer Support Specialist
3 weeks ago
Green Bay, United States Nature's Way Full timeJob DescriptionJob Description Strategic Customer Support SpecialistWelcome to a better way, an authentic way. Welcome to Nature’s Way.Inside our minds, inside our hearts, inside our business, inside our bottles.Our reason for being, the purpose that inspires our work every...
-
Customer Support Specialist
3 weeks ago
Green Bay, United States KBX Full time**Our Team** The Customer Support Specialist role is located out of our Green Bay, WI office, with an opportunity to work up to three days per week from home and two days per week or more in office. The hours for this role are 7:30 AM - 4:00 PM, Monday through Friday. **Our Team** **What You Will Do: - Communicate with external customers to schedule...
-
Brown County Youth Support Specialist
3 weeks ago
Green Bay, Wisconsin, United States Professional Services Group & Community Impact Programs Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support SpecialistHere at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
-
Brown County Youth Support Specialist
1 month ago
Green Bay, United States Professional Services Group & Community Impact Programs Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist! Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
-
Brown County Youth Support Specialist
3 weeks ago
Green Bay, United States Professional Services Group & Community Impact Programs Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support Specialist! Here at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
-
Brown County Youth Support Specialist
1 month ago
Green Bay, Wisconsin, United States Professional Services Group & Community Impact Programs Full timeAre you passionate about helping others achieve their full potential? Do you want to make a positive impact in your community? Join our team to become a Youth Support SpecialistHere at PSG/CIP, we are a multi-service community-based social services organization looking for a Youth Support Specialist to join our team in Brown County. In this role, you'll...
