Service Advisor

1 week ago


Omaha, United States House of Mufflers and Brakes Full time
Job DescriptionJob Description


We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

Established in 1970, House of Mufflers & Brakes Total Car Care is a locally owned and operated automotive repair business that has been serving the Omaha Metro area for over 50 years. We offer competitive pay, health insurance and retirement benefits, as well as paid vacations and holidays. Our customers are long-standing and we are looking for good people to help us continue those relationships and further expand our business in Omaha and Bellevue.

Closed Saturday and Sunday, so no Weekends.

To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of fixing versus selling their car.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Service Advisor Requirements:
Experience in the automotive field is a must.
Experience as a Technician / Mechanic and ASE Certification is a plus.
A strong understanding of automotive technology and the automotive industry.
Proficiency with industry-specific software.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management.



#hc18094
  • Service Advisor

    24 hours ago


    Omaha, United States Village Pointe Toyota Full time

    Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with Service Advisor, Advisor, Retail, Automotive


  • Omaha, United States AC Nelsen RV Full time

    Job Type Full-time Description For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. We are currently searching for a full time customer service...


  • Omaha, United States Trek Bicycle Corp Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...

  • Financial Advisor

    2 weeks ago


    Omaha, United States Insight Financial Planning Full time

    Job DescriptionJob Description* This position is located in Norfolk, NE. Relocation or reliable commuting is required. Cultivate relationships with new and existing client base, including meeting with clients in person and provide ongoing advice, service and relationship building. Support tenured Financial Advisors in all servicing of the existing...


  • Omaha, United States Fiserv Full time

    Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...


  • Omaha, United States Heartland Family Service Full time

    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.Trauma Informed Care is an approach to engaging people...


  • Omaha, United States Heartland Family Service Full time

    Job DescriptionJob DescriptionAt Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.Trauma Informed Care is an...


  • Omaha, United States Heartland Family Service Full time

    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people...

  • Specialist, Brokerage Service Rep

    Found in: beBee S US - 1 week ago


    Omaha, United States Charles Schwab Full time

    Position Type: Regular Your opportunity Personal Choice Investment Services (PCIS) Participant Services works directly with Self-Directed Brokerage Accounts for retirement plans and health savings accounts. These are tax-exempt trust accounts that are established by plan participants within an employer-sponsored retirement plan (401K, 403B, etc). The...


  • Omaha, United States Woodhouse Auto Family Full time

    Position:Automotive Service Technician (Certified)Location(s):Woodhouse Auto FamilyOmaha, NE: HYUNDAI, MAZDA, NISSAN, FORD, LINCOLN, CHEVY, GMC, BUICK, CADILLAC & QUICK LANE TIRE AND AUTO SERVICE CENTERBellevue, NE: MAZDA, NISSAN, CHRYSLER DODGE JEEP RAMBlair, NE: FORD, CHRYSLER DODGE JEEP RAMPlattsmouth, NE: FORDMissouri Valley, IA: CHEVY BUICKSioux City,...

  • Sales Associate

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Omaha, United States Pacific Life Full time

    Job Description:Pacific Life is investing in bright, agile, and diverse new talent to ensure we continue to innovate and strengthen relationships with our policyholders. That's why we're actively seeking skilled Sales Associates to join our team and take part in our people-first culture. This role is a hybrid position, with 3 days per week in our Omaha, NE...

  • Senior Engineer

    2 weeks ago


    Omaha, United States Energy Jobline CVL Full time

    Job Description Olsson's Facility Engineering and Design Team is at the forefront of engineering innovation, providing comprehensive services for large commercial developments, healthcare facilities, laboratories, educational institutions, data centers, and military installations. Our expertise includes engineering analysis, design services, and professional...

  • Manager - Accessibility Design

    Found in: Talent US C2 - 2 weeks ago


    Omaha, United States Charles Schwab Full time

    Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Charles Schwab's Digital Retail Operations team builds key experiences for clients and maintains digital channels for them to...


  • Omaha, United States Superior Honda & Acura Of Omaha Full time

    Job DescriptionJob DescriptionWe are willing to provide paid training for inexperienced applicants with a good work ethic. We offer full time employees a full benefits package including medical , vision and dental insurance, 401K, paid vacation time off and paid holidays.Responsibilities include performing basic maintenance oil changes, tire rotation, mount...

  • Verizon Specialist

    Found in: Talent US C2 - 1 week ago


    Omaha, United States Best Buy Full time

    Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges. Achieves team and individual goals while enabling an...


  • Omaha, United States Veolia Water Technologies & Solutions Full time

    Ready to make a splash in water treatment? Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. The collective expertise and passion of our people, combined with a broad portfolio...

  • Technical Account Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Omaha, United States Veolia Water Technologies & Solutions Full time

    Ready to make a splash in water treatment? Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. The collective expertise and passion of our people, combined with a broad portfolio...


  • Omaha, United States US Med-Equip Full time

    Business Development Representative Job Description Join our life-saving mission! Become part of a fast-growing healthcare company as a Sales Representative helping equip hospitals with patient-ready moveable medical equipment. We offer an uncapped commission structure along with diverse, high-growth opportunities in multiple lines of medical equipment...


  • Omaha, United States US Med-Equip Full time

    Business Development Representative Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company as a Sales Representative helping equip hospitals with patient-ready moveable medical equipment. We offer an uncapped commission structure along with diverse, high-growth opportunities in multiple lines of medical equipment and...

  • Tax Director

    2 weeks ago


    Omaha, United States BerganKDV Full time

    Description Position Overview: The BerganKDV Tax Director is a technical leader and avid team player with deep experience with client service and business development. They are driven by the overall success of clients, their teams and the firm. The Tax Director will provide review, specialized, and ancillary services to the BerganKDV tax practice, while...