Office Administrator, Payer Access

4 weeks ago


Denver, United States ROM Technologies, Inc. Full time

About Our Company: ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.


Position Overview:

The Office Administrator is the administrative support for the Payer Access team. This is an onsite position reporting to the Deputy VP, Business Development. Responsibilities include:


Responsibilities Include:

  • Duties: Open and close the office, receive incoming mail and distribute as necessary, answer phone calls made to the main phone line, greet visitors, keeping the office tidy and stocked.
  • Support: Provide administrative assistance to the Payer Access Team, including but not limited to managing schedules, coordinating meetings, preparing documents, and handling correspondence. Assist with Credentialing, licensing and onboarding of contracts.
  • of Contact for Onsite Audits: Serve as the primary point of contact for onsite audits, ensuring all necessary documents and information are readily available, coordinating audit schedules, and facilitating communication between auditors and relevant team members.
  • Management: Maintain accurate and organized records, databases, and filing systems related to payer access activities, audits, and other relevant documentation.
  • Facilitate effective communication within the team and with external stakeholders, including responding to inquiries, relaying messages, and ensuring timely dissemination of information.
  • Improvement: Identify opportunities for streamlining administrative processes, implementing improvements, and contributing to the overall efficiency of the Payer Access Team.
  • Ensure compliance with regulatory requirements and company policies related to payer access activities and administrative tasks.


Skills & Work Experience

  • experience in office administration or similar role, preferably within the healthcare industry.
  • with payer access processes and healthcare billing practices is a plus.
  • with credentialing applications, licensure, and onboarding contracts into billing systems a plus but not mandatory.
  • organizational skills with the ability to multitask and prioritize tasks effectively.
  • communication and interpersonal skills.
  • in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications.
  • with a high level of accuracy in data management and documentation.
  • problem-solving skills and the ability to work both independently and collaboratively within a team environment.

We are looking for folks that can start as soon as possible. If interested, respond and include:

  • A cover letter detailing why you are an ideal fit for this job
  • An up-to-date resume

Candidates who send resumes without the requested cover letter will not be considered.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time and use hands to operate a computer and other office equipment. The employee is frequently required to reach with hands and arms, talk, and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.



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