Entry Level Customer Service Manager

4 weeks ago

Berkeley, United States Clear Concepts Management Full time
Job DescriptionJob Description

Company Overview:

Clear Concepts Management is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Service Manager to join our team and contribute to our success.

Position Overview:

As an Entry Level Customer Service Manager, you will play a vital role in our company's success by supporting both the customer service and sales departments. You will be the first point of contact for potential customers, providing information about our client's services, addressing inquiries, and assisting them in the enrollment process. This role offers an excellent opportunity to gain foundational experience in customer service, sales, and client interaction, with ample room for growth within the organization.

Responsibilities of the Entry Level Customer Service Manager:

  • Serve as the initial point of contact for prospective customers, answering inquiries and providing accurate information about our client's products and services
  • Engage with customers and successfully execute presentations on behalf of our clients to drive new enrollment and increase sales 
  • Assist customers throughout the enrollment process, guiding them through necessary paperwork, procedures, and agreements
  • Collaborate with the sales team to identify potential leads and provide them with necessary follow-up communication
  • Maintain a comprehensive understanding of our client's services, pricing, and offerings to effectively address client questions and concerns
  • Utilize CRM software to accurately document client interactions, update information, and track progress throughout the sales cycle
  • Participate in regular training sessions to enhance product knowledge, customer service skills, and sales techniques
  • Contribute to achieving team and individual sales targets, while upholding the company's commitment to exceptional customer service
  • Collaborate with internal teams to ensure a seamless customer experience from initial inquiry to successful enrollment

Entry Level Customer Service Manager Qualifications:

  • High school diploma or equivalent; college degree is a plus
  • No prior experience is required; training will be provided
  • Strong interpersonal skills and the ability to build rapport with a diverse range of clients
  • Excellent verbal and written communication skills
  • Enthusiastic and positive attitude, with a genuine passion for providing outstanding customer service
  • Detail-oriented and organized, capable of managing multiple tasks and priorities effectively
  • Basic computer skills and familiarity with CRM software are advantageous
  • Willingness to learn and adapt in a fast-paced, evolving start-up environment



This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in San Rafael, CA. If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.

#LI-Onsite

Powered by JazzHR

QcTZqW6TRs

  • Entry Level Customer Service Representative

    4 weeks ago

    Berkeley, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionAre you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team as an Entry Level Customer Service Representative, a leading customer...

  • Entry Level Customer Service Representative

    3 days ago

    Berkeley, United States Local Firm Full time

    We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities! Our goal is to cultivate and maintain true partnerships with our clients and consumers. We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty,...

  • Entry Level Client Service Manager

    2 weeks ago

    Berkeley, United States Clear Concepts Management Full time $55,000 - $65,000

    Job DescriptionJob DescriptionWe deliver the industry's most innovative and unforgettable client experience. We combine products and solutions to enable businesses to build, operate, and grow their brands. We are eagerly searching for a driven and eager individual to step into our entry-level Client Service Manager role and help us achieve our lofty...

  • Entry Level Marketing Assistant

    2 weeks ago

    Berkeley, United States Clear Concepts Management Full time

    Clear Concepts is a business development and account management firm located in San Rafael, CA. We have partnered with brands that have become household names and have directly contributed to our clients' popularity and growth across the nation. Due to an increase in our clients' service capabilities and demand, our firm is immediately hiring an energetic,...

  • Entry Level Marketing Assistant

    3 months ago

    Berkeley, United States Clear Concepts Management Full time

    Clear Concepts is a business development and account management firm located in San Rafael, CA. We have partnered with brands that have become household names and have directly contributed to our clients' popularity and growth across the nation. Due to an increase in our clients' service capabilities and demand, our firm is immediately hiring an energetic,...

  • Entry Level Customer Enrollment Representative

    2 months ago

    Berkeley, United States NGM Marketing Full time

    Are you ready to turn a new leaf this year and fall head first into a new and fulfilling career? When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Next Generation Marketing is the place for you. If you want to join a team that...

  • Entry Level Marketing Assistant

    1 week ago

    Berkeley, United States Clear Concepts Management Full time

    Clear Concepts is a business development and account management firm located in San Rafael, CA. We have partnered with brands that have become household names and have directly contributed to our clients' popularity and growth across the nation. Due to an increase in our clients' service capabilities and demand, our firm is immediately hiring an energetic,...

  • Entry Level Marketing Assistant

    3 months ago

    Berkeley, United States Clear Concepts Management Full time

    Clear Concepts is a business development and account management firm located in San Rafael, CA. We have partnered with brands that have become household names and have directly contributed to our clients' popularity and growth across the nation. Due to an increase in our clients' service capabilities and demand, our firm is immediately hiring an energetic,...

  • Entry Level Marketing Assistant

    2 weeks ago

    Berkeley, United States Clear Concepts Management Full time $56,000 - $66,000

    Job DescriptionJob DescriptionClear Concepts is a business development and account management firm located in San Rafael, CA. We have partnered with brands that have become household names and have directly contributed to our clients' popularity and growth across the nation. Due to an increase in our clients' service capabilities and demand, our firm...

  • Assistant Brand Manager

    1 month ago

    Berkeley, United States NGM Marketing Full time

    Job DescriptionJob DescriptionNext Generation Marketing provides transformative training experiences that drive performance for our team members and revenue for our clients. We’ve trained the top performers in the retail event marketing industry to be the best at providing quality customer service, driving brand awareness, and creating cost-effective...

  • Customer Service Representative

    4 weeks ago

    Berkeley, United States NGM Marketing Full time

    Next Generation Marketing is seeking a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client’s footprint to the next level. The primary purpose of the Customer Service Representative is to meet and...

  • Customer Service Representative

    1 month ago

    Berkeley, United States NGM Marketing Full time

    Job DescriptionJob DescriptionNext Generation Marketing is seeking someone a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client’s footprint to the next level. The primary purpose of the Customer...

  • Customer Engagement Specialist

    1 week ago

    Berkeley, California, United States Eagle Peak Solutions, Inc. Full time

    Eagle Peak Solutions, Inc. is dedicated to delivering exceptional Sales, Customer Support, and Business Development services for esteemed national clients. We are currently on the lookout for a motivated entry-level Sales Associate who possesses a lively personality and a strong desire to collaborate. Our entry-level Sales Associates focus on meticulous...

  • Clinical Laboratory Scientist Entry Level

    1 month ago

    Berkeley, United States Kaiser Permanente Full time

    Description: Under the general direction of the Laboratory Director, or their designee, performs pre-analytical, analytical and post- analytical procedures and analyses to provide data for health maintenance, diagnoses, treatment and monitoring of medical conditions. Enhances quality of patient care and service through interdepartmental cooperation and...

  • Data Entry Specialist

    1 month ago

    Berkeley, United States Perfect Timing Personnel Services Full time

    Job DescriptionJob DescriptionData Entry Specialist - Hybrid - 1 Year Temporary - Berkeley - $27.48/hourWe are seeking an experienced Data Entry Specialist for a 1-year long, full-time, temporary assignment. This is an excellent opportunity for a detail-oriented individual with significant data entry experience to contribute to a vital quality assurance...

  • Customer Service Representative

    2 days ago

    Berkeley, California, United States Oasis Legal Services Full time

    About Oasis Legal ServicesOasis Legal Services is a non-profit organization dedicated to providing quality legal services to under-represented low-income groups, with a focus on LGBTQ+ communities.Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to provide administrative support to our clients and team. The ideal candidate will...

  • Enrollment Specialist

    3 months ago

    Berkeley, United States Eagle Peak Solutions, Inc. Full time

    Are you ready to turn a new leaf this year and fall head first into a new and fulfilling career? When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Experiential is the place for you. If you want to join a team that values integrity,...

  • Business Management Representative

    4 weeks ago

    Berkeley, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionAbout Us:We are a newly opened sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth in the San Rafael Area. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive business...

  • Retail Customer Service Associate

    1 week ago

    Berkeley, United States FedEx Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and...

  • Pharmacy Technician

    3 weeks ago

    Berkeley, United States Valor Compounding Pharmacy Full time

    Job DescriptionJob DescriptionTo ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, quality matters, and question everything. We believe in investing in our people to play to their strengths and have the right...