Hotel Front Desk Guest Service Agent

4 weeks ago


Moline, United States Holiday Inn Express & Suites Full time
Job DescriptionJob Description

The Holiday Inn Express, in Moline, IL, is currently seeking a Full-Time Front Desk Guest Service Agent

Schedule: Five days a week, 3pm-11pm. Must have weekend availability.


Essential Duties and Responsibilities:

  • Provides high-quality customer service to both internal and external customers.
  • Handles guest reservations including original reservation, changes, room blocking, group blocks, special requests and property to property reservations.
  • Handles guest interactions including check-in, check-out, directions, questions & complaints.

Qualifications and Requirements:

  • Ability to work a flexible schedule including weekends and holidays.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across 4 fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.


Benefits to Working Here:

  • Travel Discounts
  • Growth and learning opportunities to keep you challenged in your career

EOE/AA/Disabled/Veteran



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