Current jobs related to Service Desk Agent - Moline, Illinois - KONE


  • East Moline, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGreet and register guests in a friendly and...


  • East Moline, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service during their stay. This includes greeting and registering guests, settling the front desk, and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities Greet and register guests in a friendly and professional...


  • Moline, Illinois, United States Chad Cruse - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a State Farm Agent Team Member, you will play a key role in establishing customer relationships and providing exceptional service to our clients.ResponsibilitiesDevelop and maintain strong customer relationships through...

  • Wire Desk Associate

    2 weeks ago


    Moline, Illinois, United States Weitz and Luxenberg PC Full time

    Job Title: Wire Desk AssociateWe are seeking a highly organized and detail-oriented Wire Desk Associate to join our team at Weitz and Luxenberg PC. The successful candidate will be responsible for supporting the wire processing needs of the bank and its clients, ensuring a smooth and compliant process for the sending and receipt of wire transfers.Key...

  • Insurance Agent

    3 weeks ago


    Moline, Illinois, United States Freeway Insurance Services America LLC Full time

    Unlock Your Earning Potential with Freeway Insurance Services America LLCAs an Insurance Agent with Freeway Insurance Services America LLC, you will have the opportunity to excel in a dynamic and rewarding career. Our company is one of the largest privately held insurance brokers in the United States, with over 800 retail store locations nationwide.Key...


  • Moline, Illinois, United States Planet Fitness Full time

    At Planet Fitness, we're looking for a Customer Service Ambassador to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests. Your duties will include greeting members and prospective members, handling front desk activities, and facilitating updates to member accounts....


  • Moline, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryPart-time, $15/hr, Weekend availability required, Shifts will vary between both 7am-3pm and 3pm-11pm.ResponsibilitiesRegister guests and provide outstanding guest service during their stay and settle the guest's account upon completion of their stay.Primary responsibilities include: registering guests, making and modifying reservations, hotel...

  • Wire Desk Associate

    7 days ago


    Moline, Illinois, United States Weitz and Luxenberg PC Full time

    Job Type: Full-timeDescriptionPosition Overview: The Wire Desk Associate at Weitz and Luxenberg PC is responsible for ensuring a smooth and compliant wire transfer process for the bank and its clients. This role requires superior customer service skills and the ability to work in a fast-paced environment.Essential Job Functions:Provide wire support to all...

  • Wire Desk Associate

    2 weeks ago


    Moline, Illinois, United States CBI Bank & Trust Full time

    Job OverviewCBI Bank & Trust is seeking a highly skilled Wire Desk Associate to support the bank's wire processing needs. This role is responsible for ensuring a smooth and compliant process for the sending and receipt of wire transfers.Key ResponsibilitiesProvide wire support to all areas of the bank and its clients, demonstrating exceptional customer...


  • Moline, Illinois, United States Planet Fitness Full time

    Customer Service Representative at Planet FitnessKey Responsibilities:Greet members, prospective members and guests, and provide exceptional customer service.Handle all front desk related activities, including facilitating updates to member accounts and responding to member questions and concerns in a timely and professional manner.Check members into the...


  • Moline, Illinois, United States Chad Cruse - State Farm Agent Full time

    Job DescriptionAs an Account Manager for Chad Cruse - State Farm Agent, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments. You will improve the lives of our...


  • Moline, Illinois, United States KONE Full time

    KONE is a global leader in elevator and escalator solutions. Our mission is to improve the customer experience through exceptional service and support.We are seeking a Customer Service Agent to join our team. As a key member of our customer support team, you will be responsible for providing timely and effective support to our customers.Key...


  • Moline, Illinois, United States KONE Full time

    About KONEKONE is a global leader in the elevator and escalator industry, founded in 1910. Our mission is to improve the lives of people by providing innovative solutions for buildings throughout their life cycle.Our RoleWe are seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer support team, you will be...


  • Moline, Illinois, United States YMCA Full time

    Job Title: Member Service AssociateJob Type: Part-timeDescription:We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and the community.Key Responsibilities:Provide a positive and...


  • Moline, Illinois, United States YMCA Full time

    Job Title: Member Service AssociateJob Type: Part-timeDescription:We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and the community.Key Responsibilities:Provide a positive and...


  • Moline, Illinois, United States KONE Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at KONE. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Moline, Illinois, United States All Lines Insurance Agency Full time

    Job DescriptionAs a Customer Service Specialist at All Lines Insurance Agency, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include client account and policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound and out-bound phone calls,...


  • Moline, Illinois, United States KONE Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at KONE. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Moline, Illinois, United States Ruhl & Ruhl Realtors Full time

    Job DescriptionA Real Estate Sales Agent is a key player in the residential property market, responsible for managing the sale of properties for clients. This role requires a deep understanding of local market trends and a strong ability to communicate effectively with clients. As a Real Estate Sales Agent, you will be expected to stay up-to-date on industry...


  • Moline, Illinois, United States Xerox Full time

    Job Title: System Support SpecialistXerox Corporation is a leading information services technology company that has been redefining the workplace experience for over 100 years. We are currently seeking a System Support Specialist who will be responsible for providing technical assistance and support related to computer systems, hardware, and software to our...

Service Desk Agent

2 months ago


Moline, Illinois, United States KONE Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at KONE. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Documentation: Maintain accurate and detailed records of customer interactions and issues.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: 1+ years of customer service experience in a call center or similar environment.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
  • Language: Fluency in English (additional languages a plus).

What We Offer

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Environment: A collaborative and supportive work environment.
  • Recognition and Rewards: Recognition and rewards for outstanding performance.

About KONE

KONE is a global leader in the elevator and escalator industry, with a mission to improve the flow of urban life. We are committed to providing exceptional service to our customers and creating a positive and inclusive work environment for our employees.