Outbound Sales Center Representative

1 month ago


Elgin, United States PeopleSuite Talent Solutions Full time
Job DescriptionJob Description

Scope of Position


An omnichannel distributor of light equipment for the automotive collision industry is looking for an experienced Outbound Sales Center Representative to join their growing team. You will be responsible for working with a variety of customers through multiple communication channels answering questions, troubleshooting account issues, helping with product purchases, and more.In this role, you'll gain exposure to multiple areas of the business and be a liaison amongst various departments. Problem-solving and troubleshooting skills are a must.


This role is perfect for someone who thrives in a fast-paced environment and is excited by the idea of providing exceptional customer service at a growing company


Responsibilities


  • Make sales or recommendations for products or services that may better suit customer needs
  • Answer or make calls to customers to learn about and address their needs, complaints, or other issues with products
  • Respond efficiently and accurately to callers, explaining possible solutions and ensuring that customers feel supported and valued
  • Build lasting relationships with customers and other call center team members based on trust and reliability
  • Utilize software, databases, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Take part in training and other learning opportunities to expand knowledge of the company and position
  • Adhere to all company policies and procedures
  • Be a proactive liaison between various departments and stakeholders, internal and external
  • Other tasks as assigned


Qualifications


  • Exceptional customer service, active listening, verbal, and written communication skills
  • Understanding of company products, services, and policies
  • Proficiency with computers, especially with CRM software, and strong typing skills
  • Strong time management and decision-making skills
  • Adaptability and accountability
  • Ability to work well in a team setting and independently
  • Ability to manage competing needs and prioritize




  • Elgin, United States PeopleSuite Full time

    Scope of Position An omnichannel distributor of light equipment for the automotive collision industry is looking for an experienced Outbound Sales Center Representative to join their growing team. You will be responsible for working with a variety of customers through multiple communication channels answering questions, troubleshooting account issues,...


  • Elgin, United States Just in Time Staffing Synergy Recruiting LLC Full time

    Job Title: Inside Sales RepresentativeLocation: Elgin, IL Pay Rate: $70,000 to $80,000 plus 10% bonus based on performanceType: Direct Hire OpportunityFLSA Status: Exempt Summary Objective Performs daily sales support activities for our client’s sales division. Inside sales responsibilities include fielding incoming customer calls, lead qualification,...


  • Elgin, United States ABC® Supply Co. Inc. Full time

    ABC Supply, the nation’s largest wholesale distributor of exterior and interior building products, is looking for talented, enthusiastic sales professionals who love to build relationships, promote great products, and deliver world-class service. In this role, you will sell residential and commercial building materials to contractor customers and...


  • Elgin, United States Northwestern Mutual Full time

    **Job description** Our Financial Representatives at Northwestern Mutual help clients reach their goals by developing and implementing financial plans to show clients where they are today, plan where they want to go tomorrow and provide the financial tools and support to help them get there. As you build your financial planning practice, you bring together...


  • South Elgin, United States United Wireless Full time

    **Be unstoppable with us!** T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as...


  • Elgin, United States Just In Time Staffing Full time

    Customer Service Sales Support RepresentativeLocation: Elgin, IL Pay Rate: $45,000 to $55,000 Type: Direct Hire OpportunityJob Summary:As a Customer Service Sales Support Representative, you will play a vital role in assisting our client's sales division by providing exceptional support and service to customers. Your responsibilities will include handling...


  • Elgin, United States Just In Time Staffing Full time

    Customer Service Sales Support RepresentativeLocation: Elgin, IL Pay Rate: $45,000 to $55,000 Type: Direct Hire OpportunityJob Summary:As a Customer Service Sales Support Representative, you will play a vital role in assisting our client's sales division by providing exceptional support and service to customers. Your responsibilities will include handling...


  • Elgin, United States Just In Time Staffing Full time

    Customer Service Sales Support RepresentativeLocation: Elgin, IL Pay Rate: $45,000 to $55,000 Type: Direct Hire OpportunityJob Summary:As a Customer Service Sales Support Representative, you will play a vital role in assisting our client's sales division by providing exceptional support and service to customers. Your responsibilities will include handling...

  • Sales Support Admin

    2 days ago


    Elgin, United States Just In Time Staffing LLC Full time

    Job DescriptionJob DescriptionCustomer Service Sales Support RepresentativeLocation:  Elgin, ILPay Rate:  $45,000 to $55,000 Type:  Direct Hire OpportunitySchedule: Monday thru Friday: 8:00 am to 5:00pmRequirements: Resume / Interview / Background Check / Drug Test / Authorized to work in the U.S. Job Summary:As a Customer Service Sales Support...


  • Elgin, United States Tricoci University of Beauty Culture Full time

    **Guest Service Representative** Part-Time: Monday thru Friday 5:00-10:00pmCST **The Company**: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown innovator in the beauty industry, TUBC provides a premium education that develops...

  • Sales Engineer

    1 month ago


    Elgin, United States DENER USA Full time

    The individual must take care of generating leads and sales of Dener products like press brake, fiber laser, plasma cutting and hydraulic shears. The primary responsibilities include prospecting, lead generation and customer qualification supporting the goal of selling sheet metal working machines. Responsibility includes meeting yearly sales goals, sales...

  • Service Sales Manager

    4 weeks ago


    Elgin, United States DEUTZ Full time

    Date: Apr 22, 2024- Location: Elgin, MD, US, 60123- Company: DEUTZ Corporation- Service Sales Manager**Location**: - DPCNEATL - Baltimore**Working hours**: **Job Summary** ESSENTIAL DUTIES & RESPONSIBILITIES: The Service Sales Manager will be responsible for, but not limited to, the following duties: - Communicate parts orders and delivery instructions to...


  • Elgin, United States McGrath Honda Elgin Full time

    Job DescriptionJob DescriptionMcGrath Honda of ElginElgin, IL.  We are looking to add to our Business Development Team at McGrath Honda of Elgin!  Plenty of room for GROWTH! Unlimited earning potential! Essential Duties: (other duties may be assigned)Deliver high levels of customer serviceUnderstanding of new softwareTrack and evaluate progress through...

  • Fork-lift Operator

    4 days ago


    Elgin, United States TH Foods Full time

    This is a 1st shift position 7am - 3:30P M-F During busy season, August-October, hours will be 6am - 4:30pm M-TH Pay Rate is 19.27/HR Position Summary: Operates equipment for the purpose of moving, locating, stacking, receiving, loading, and maintaining an accurate inventory. The forklift operator must be willing to adapt to changing conditions and perform...


  • Elgin, United States Brightwork Full time

    **Customer Service Representative Jobs & Vacancies** Posted January 25th, 2022 by * Elgin * 9.32 per hour Brightwork are excited to be recruiting for Seasonal Tour Guides to join Glen Moray Distillery, a prestigious and world-renowned visitor centre in Moray for their upcoming 2022 season. Your Time at Work Representing our ... Posted January 27th, 2022...


  • Elgin, United States Chihuahua Tire Shop Part time $17 - $20

    Our team is looking to hire an Online Sales/Receptionist. I'm looking for someone that has experience with selling online and face-to-face. Please email me what platforms or apps you've used to sell on, and your experience with doing so. I will contact you for an interview. We have 4 family-owned automotive repair and retail...


  • Elgin, United States Woodfield Nissan Full time

    Automotive Internet (BDC) Representative Elgin VW at Randall Rd & I90 is now accepting resumes for highly motivated Business Development Professionals to join their team.The right candidates will maintain and utilize the dealership's CRM tool to its full capability. You will be responsible for the handling of internet leads, phone calls, and unsold...


  • Elgin, United States OrthoIllinois Full time

    **Company Description** Since its founding in 1967, OrthoIllinois has grown dynamically to become one of the leading bone and joint centers in northern Illinois. Our university-quality care delivery is founded on a one-stop, multi-specialty philosophy. We are seeking candidates that have exceptional customer service skills. Join our growing team today! ...


  • Elgin, United States Corporate America Famly Credit Union Full time

    Are you interested in a rewarding career promoting financial wellness? Apply to become a senior marketing representative with Corporate America Family Credit Union (CAFCU)! At CAFCU, you'll enjoy working in a positive, friendly environment providing excellent benefits, competitive pay, and the opportunity to grow as a professional and as a person. We...


  • South Elgin, United States Mathnasium (ID: 3202201) Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryEmployee discountsHealth insuranceOpportunity for advancementPaid time offWho We Are:Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love...