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Service Manager

4 months ago

Lebanon, United States Timpte Inc Full time
Job DescriptionJob Description

Do you have experience leading and managing a Service Department? Are you interested in an opportunity to build upon your career with a growing organization? All in an environment that is fast paced, rewarding and truly values its team members

Timpte is looking for a Service Manager at our Lebanon, IN Customer Support Center. This role will be responsible for managing and leading the Service Department to achieve Annual Operating Plan (AOP).


Pay for this role is up to $90k/year (DOE) + quarterly bonus


Timpte offers Excellent Benefits

• Competitive salary with bonuses

• Day hours Monday-Friday

• Benefits- medical, dental, vision plans

• 401K with company match

• Paid Holidays, Paid Time Off

• Safety boot and safety glasses program

• Employee tuition reimbursement

• Company celebrations- picnics, holiday celebrations with gifts


Primary Responsibilities include:

• Achieve Sales and Margin targets as set in the Annual Operating Plan.

• Generate incremental revenue of Service Parts & Service Labor through new customer acquisition.

• Management of Shop Efficiency & Productivity.

• Direct supervisor of the Trailer Technician team.


Desired Skills, Knowledge, and Qualifications:

• 3-5 years of service and management experience.

• Must have excellent customer service skills

• Excellent communications skills, both verbal and written and interpersonal skills.

• Must have working knowledge of how trailer is assembled.

• Must have the ability to estimate timelines for repairs

• Must be proficient in Microsoft Office programs, including Word, Excel, etc.

• Must be able to maintain confidentiality of proprietary information.