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Housekeeping Supervisor

2 months ago

Fort Collins, United States Mountain Time Vacation Rentals LLC Full time
Job DescriptionJob Description

ABOUT MOUNTAIN TIME VACATION RENTALS

Mountain Time Vacation Rentals LLC is a premier vacation rental management company based in Fort Collins, Colorado. With over a decade of experience, we are dedicated to delivering exceptional guest experiences and top-notch service to our clients and guests. We pride ourselves on creating memorable vacation experiences for every visitor.

At Mountain Time Vacation Rentals, we believe our employees are our greatest asset. We cultivate a positive, collaborative, and supportive work environment where everyone has the opportunity to learn, grow, and succeed. We value innovation, professionalism, and a strong work ethic, and we are looking for individuals who share our values and are enthusiastic about joining our team.

JOB DESCRIPTION

We are seeking a talented and experienced Housekeeping Supervisor to oversee our housekeeping operations in Fort Collins. In this role, you will supervise a team of housekeeping staff, ensure the cleanliness and maintenance of our vacation rental properties, and maintain high standards of guest satisfaction.

RESPONSIBILITIES
  • Lead and manage our housekeeping team, fostering a collaborative and high-performing environment.
  • Hire, train, and provide ongoing coaching to housekeeping staff.
  • Strategize and implement a comprehensive training program to continuously improve housekeeping skills.
  • Organize and maintain housekeeping schedules across properties, ensuring consistent, high-quality cleaning standards.
  • Conduct regular inspections, cleanings, and laundry tasks to guarantee the highest cleanliness standards and update property documents with detailed cleaning instructions.
  • Oversee inventory, procurement, and distribution of supplies to various properties.
  • Act as a central point of contact for addressing complaints and resolving issues, contributing to overall guest and homeowner satisfaction.
  • Role model, communicate and foster best in class housekeeping policies, standards, and procedures.
  • Engage actively in team meetings, fostering collaboration across departments.
REQUIREMENTS
  • Minimum one year managing large cleaning crews, with three years of hands-on cleaning experience.
  • Exceptional interpersonal skills, adept at working with diverse personalities and encouraging a positive team dynamic.
  • Ability to motivate, support, and coach individuals with different cleaning styles through regular training sessions.
  • Professionalism, integrity, and composure in high-pressure situations.
  • Proficiency in Microsoft Word, Excel, Outlook, and Work Order Scheduling Software.
  • Strong multitasking abilities and effective prioritization skills.
  • Impeccable attention to detail and a commitment to maintaining exceptionally high-quality standards.
  • Experience developing housekeeping and laundry training materials and facilitating training sessions.
  • Partial fluency in Spanish is beneficial for this position.

Join us at Mountain Time Vacation Rentals and contribute to creating unforgettable vacation experiences for our guests

Requirements

QUALIFICATIONS

  • At least 2 years of experience in housekeeping management, preferably in the hospitality industry
  • Proven track record of successfully managing a large team of in-house and contract cleaners
  • Strong knowledge of housekeeping procedures and standards
  • Excellent organizational and time management skills
  • Ability to problem-solve and make decisions independently
  • Flexibility to work weekends and holidays as needed

Benefits

BENEFITS AND COMPENSATION

  • $45,000.00 to $60,000.00 Salary, based on experience
  • Full time
  • Paid time off for PTO, sick days, and vacation days
  • Health insurance
  • Opportunity for Bonuses
  • On-the-job skills training provided
  • Employee Discounts on Vacation Rentals
  • Workplace perks including: recreation activities, food/coffee, flexible work schedules