Applications Analyst

3 weeks ago

Baltimore, United States Bridgeway Benefit Technologies Full time
Job DescriptionJob Description

We are looking for an Applications Analyst to join our growing Technology organization at Bridgeway Benefit Technologies. The primary focus of this role is to analyze, synthesize, and document data feeds to create a master data model within our enterprise application ecosystem. As an Applications Analyst you will work closely with key stakeholders to facilitate process improvement, system development and enhancements, and application support. You will be responsible for developing and maintaining business relationships with key individuals in our organization and act as a liaison with our vendors to elicit, analyze, communicate, and validate requirements for changes to business processes and information systems while ensuring alignment with Bridgeway's goals. This is a full-time position that requires a candidate with strong technical acumen and hands-on experience, who is autonomous, and willing to take direction for enhancements and projects. The role also requires a self-starter mentality and strong desire to learn and understand how systems interact with each other.

This is a remote position. East coast candidates strongly preferred.

Responsibilities:

  • Gain and maintain a deep understanding of enterprise solutions, specifically, Clarizen, FreshDesk, Azure DevOps, Auth0, Sage Intactt, Hubspot, Litmos, ADP, and Lattice.
  • Assess user needs, identify organizational needs, and recommend solutions to meet those needs.
  • Identify and gather requirements for areas of improvement and quality assurance checks with enterprise system integrations.
  • Collaborate with internal IT and vendor partners as the technical lead on enterprise systems integrations, new feature projects, and enhancements.
  • Analyze the disparate systems and create an enterprise data model that clearly defines authoritative data sources.
  • Improve the flow of information throughout the Bridgeway ecosystem, while enforcing adherence to the enterprise data model. Develop application specifications, including flowcharts and diagrams.
  • Create integrations within the current ecosystem to ensure effective data flow.
  • Perform routine system upgrades.
  • Provide troubleshooting and support for applications once they are installed.
  • Integrate new applications into the existing ecosystem as needed.
  • Provide reporting and analysis based on data insights.
  • Ensure data accuracy and integrity are recorded in the proper repository.

Requirements:

  • 5+ years' experience in information technology required.
  • 2+ years' experience integrating software using APIs and webhooks.
  • Experience in setting up and maintaining applications and user accounts.
  • Demonstrate thorough knowledge of scripting practices, integration development, and data conversion.
  • Strong analytical, problem-solving, and data analysis skills.
  • Strong written and verbal communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Bachelor's degree in Information Technology, Business Information Systems, or Management of Information Systems.

Bridgeway is an Equal Opportunity Employer.

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