FWA Negotiation Specialist

1 week ago


King of Prussia, United States Worldwide Insurance Services Full time
Job DescriptionJob Description

We are hiring for Fraud, Waste, & Abuse Negotiation Specialists to join the team A Fraud, Waste, & Abuse (FWA) Negotiation Specialist is responsible for the day-to-day execution of our enhanced claim control strategies. The specialist is on the front line of GeoBlue's effort to reduce unnecessary medical spending and make healthcare more affordable for everyone. The primary responsibility will be to evaluate claim submissions for evidence of fraud, waste, or abuse using an ever-increasing set of tools and techniques, none more important than good judgement and creative problem solving.

Responsibilities:

  • Determine if claim costs are Usual, Customary, and Reasonable through comparative analysis with historic claims.
  • Negotiate high-cost international claims with non-contracted providers and facilities.
  • Cultivate relationships with high volume providers and facilities.
  • Collaborate with the Provider Relations department to identify network expansion opportunities and evaluate fee schedule proposals.
  • Coordinate activities across other departments (ex. Clinical, Provider Finance, Global Service Center, Claims) and external entities (ex. home plans).
  • Perform online research to fill in gaps in existing tools and understanding.
  • Track activity and produce reports to measure impact and document actions.

Additional Responsibilities May Include:

  • Evaluate claims and determine the most applicable and appropriate remedy for preventing fraud, waste, or abuse.
  • Contact external third parties through outbound call or email to obtain additional information or verify claim information.
  • Validate accuracy of claim charges and initial processing decisions.
  • Attempt to obtain written confirmation of falsified claims through independent investigation and recorded interviews/interrogations.
  • Perform analysis on historic claims to determine the full scope of identified fraudulent activity.
  • Other duties as assigned.

Requirements:

  • College degree or equivalent experience required.
  • Minimum 3 years of insurance industry or other relevant experience required; 5-10 preferred.
  • Prior experience identifying or investigating fraud, waste, and abuse is not required, but is highly valued.
  • Strong working knowledge of international health insurance claims is a plus.
  • Knowledge of US domestic health insurance claims is a plus.
  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to build relationships and negotiate positive outcomes.
  • Strong organizational skills, with the ability to manage multiple competing tasks at the same time.
  • Ability to manage ambiguity and drive for resolution.
  • Willingness and ability to learn and apply new skills.
  • Multilingual strongly preferred.
  • Employee is required to have at minimum an internet speed of 75 Mbps (standard high-speed internet access).

Working Conditions:

  • Flexibility to work in an office and/or at-home, remote office environment.
  • Schedule flexibility is occasionally necessary in this position. Individual may be required to attend key business/departmental meetings and/or perform certain business critical job functions outside of normal working hours.
  • Physical Demands: Must be able to communicate internally and externally through receiving and responding to auditory and visual methods.

Competitive base pay starting at $65,594 annually.

Compensation is based on prior/relevant experience and skill level in a similar role.


This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.



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