Network Support

3 weeks ago


Atlanta, United States Apex Informatics Full time
Job DescriptionJob Description

The Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties.

Requirements

This role has the ability to be a hybrid role, but does require on-site attendance during normal business hours (8a-5p EST), after-hours work, and up to 2 days remote, with Director approval. During the on boarding and learning process, it will be expected the role would be on-site.

Job Description

Under broad supervision, combines strong technical skills with knowledge of network administration. Provides technical support to development team members. Work on one or more projects of high complexity within areas of expertise.
• Collaborate with the Network Team and Department Director to ensure network security and connectivity.
• Provide end-user support for Tier-1 and Tier-2 level network issues based on business priorities.
• Assist in deploying/maintaining core switches/routers.
• Deploy, maintain, and manage telephone system: SIP (session initiation protocol) , PRI (primary rate interface), and VoIP (voice over internet protocol).
• Maintain host name servers and their IP addresses which include DNS (domain named service) and DHCP (dynamic host configuration protocol).
• Maintain VLAN and IP address schemas.
• Ensure proxy authentication through NPS (network policy service) and Radius.
• Resolve escalations on an array of end-user telephony issues, and wireless and wired networking problems.
• Configure/deploy/troubleshoot WAPs (wireless access points) and their controllers and management systems.
• Be on-call 24x7 in case of emergency network issues and to handle any outages relating to the network/telephony.
• Manage day-to-day administration of Campus Switches, Routers, and Firewall and their supporting applications.
• Document completed projects and tasks.
• Insure efficiency, security, reliability, usability, and scalability of network equipment through proactive monitoring and automation.
• Research and make recommendations to improve networking and telecommunications standards and processes.
• Maintain VoIP Call Center, hunt groups, and call routing.
• Ability to troubleshoot complex network issues with little intervention from others or documentation.
• Other duties as assigned.

Qualifications:

• 4 Year / Bachelor's Degree, or equivalent experience.

• Ten years of experience working with IP networks and supporting systems.

• Experience with Palo Alto firewalls, Palo Alto Global Protect VPN and Cisco VPN including remote implementation,

troubleshooting, and problem resolution (or equivalent experience with similar hardware/software).


  • Network Support

    2 weeks ago


    Atlanta, United States Apex Informatics Full time

    The Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties. Requirements This role has the ability to be a hybrid role, but does require on-site attendance during normal...

  • GGC Network Support

    3 weeks ago


    Atlanta, United States Marvica Technologies Full time

    Job DescriptionJob DescriptionJob DescriptionThe Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties.This role has the ability to be a hybrid role, but does require on-site...


  • Atlanta, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionThe Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties.This role has the ability to be a hybrid role, but does require on-site attendance...


  • Atlanta, United States Novalink Solutions Full time

    Job Description The Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties. This role has the ability to be a hybrid role, but does require on-site attendance during normal...


  • Atlanta, United States Novalink Solutions LLC Full time

    The Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other various duties.This role has the ability to be a hybrid role, but does require on-site attendance during normal business hours...


  • Atlanta, United States GSK Solutions Full time

    Job DescriptionJob DescriptionJob Title: Network Support Specialist (Hybrid)Location: Atlanta, GADuration: 6+ MonthsJob Type: Corp-Corp / 1099 / Contract W2 Rate: $40/hr. on 1099Interview Type: Either Webcam OR InPersonClient: State of Georgia Job Description: The Network Support focus will be helping resolve support tickets surrounding VoIP, port/cable...


  • Atlanta, United States ESG Consulting Full time

    Our client is seeking a Network Support Specialist to focus on helping resolve support tickets surrounding VoIP, port/cable checks, Wireless network connectivity issues for staff, faculty, and students, UPS replacements, inventory/data gathering, and other duties.This role has the ability to be a hybrid role, but does require on-site attendance during normal...


  • Atlanta, United States Tech Providers, Inc Full time

    Workshop Support / Network Support - Augmented/ Virtual RealityAtlanta, GA (Hybrid)12+ Months Contract (Possible Extension)Must have Experience in AUGMENTED REALITY, VIRTUAL REALITY, MIXED REALITY and Using HoloLensWhat We Are Looking For:Tech Live Look (TLL) program leadSupport the setup and maintenance of head-worn devices (glassware) and application’s...


  • Atlanta, United States Tech Providers, Inc Full time

    Workshop Support / Network Support - Augmented/ Virtual RealityAtlanta, GA (Hybrid)12+ Months Contract (Possible Extension)Must have Experience in AUGMENTED REALITY, VIRTUAL REALITY, MIXED REALITY and Using HoloLensWhat We Are Looking For:Tech Live Look (TLL) program leadSupport the setup and maintenance of head-worn devices (glassware) and application’s...

  • IT Support Technician

    4 weeks ago


    Atlanta, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionImaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware.• Provide onsite desktop support for customers located within assigned locations.• Troubleshoot...


  • Atlanta, United States Lifecycle Network Full time

    Job Description We are currently looking for Administrative Support Interns to join our team! This position is a part-time, paid internship with numerous opportunities and room for advancement, as well as extensive hands-on experience. What You Will Do Our 12-week paid internship program offers students a unique opportunity to gain hands-on experience and...


  • Atlanta, United States Home Depot Management Company, LLC Full time

    Position Purpose: The Product Support Technician performs initial ticket creation and incident diagnosis for network switches, routers, access control devices, and wireless and monitoring platforms. Performs first level network services including monitoring and troubleshooting. Manages intrusion detection systems, internet monitoring, virus protection and...

  • Network Administrator

    3 weeks ago


    Atlanta, United States Optomi Full time

    Network Admin *On-site Atlanta, GA*Optomi, in partnership with a leader in the concrete manufacturing industry, is seeking a Network Admin for a fully on-site role at their Atlanta, GA location! The right Network Admin will have at least 1-2 years of hands-on experience working in NOC environment monitoring and supporting network devices. The right Network...

  • Network Administrator

    3 weeks ago


    Atlanta, United States Optomi Full time

    Network Admin *On-site Atlanta, GA*Optomi, in partnership with a leader in the concrete manufacturing industry, is seeking a Network Admin for a fully on-site role at their Atlanta, GA location! The right Network Admin will have at least 1-2 years of hands-on experience working in NOC environment monitoring and supporting network devices. The right Network...


  • Atlanta, Georgia, United States GeorgiaGov Full time

    Job SummaryWe are seeking a highly skilled IT Network Administrator to join our team at GeorgiaGov. The successful candidate will be responsible for the day-to-day support of our network and telecommunication related technologies.Key ResponsibilitiesProvide technical support for network and telecommunication related technologiesInstall, configure, and...

  • Network Engineer

    1 month ago


    Atlanta, United States Equifax Inc. Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Network Engineer serves as the subject matter expert for all corporate, data center, and cloud based networks and reports to the Director of...

  • Network Engineer

    1 month ago


    Atlanta, Georgia, United States Equifax Inc. Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The Network Engineer serves as the subject matter expert for all corporate, data center, and cloud based networks and reports to the Director of...

  • Network Administrator

    3 months ago


    Atlanta, United States Optomi Full time

    Network Administrator (Johns Creek, GA)Optomi, in partnership with a leader in the manufacturing industry, is looking for a Network Admin to join their growing team! This person would be responsible for assisting with administration, maintenance and support of various network technologies.**Long term contract****Onsite in Johns Creek office to start but has...

  • Network Administrator

    3 months ago


    Atlanta, United States Optomi Full time

    Network Administrator (Johns Creek, GA)Optomi, in partnership with a leader in the manufacturing industry, is looking for a Network Admin to join their growing team! This person would be responsible for assisting with administration, maintenance and support of various network technologies.**Long term contract****Onsite in Johns Creek office to start but has...

  • Network Architect

    7 days ago


    Atlanta, United States Amtex Systems Inc. Full time

    CCIE / CISSP Route & Switch or Datacenter level certifications or equivalent experienceSecurity Infrastructure experience (Cisco ASA & Meraki, Palo Alto, Fortinet, Zscaler)2 + years of experience with Zscaler products and technologies, including ZIA, ZPA, Zscaler Cloud Firewall, and Zscaler Private Access.3+ years of experience with Cisco ACI or other...