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Workshop Support/ Network Support

2 months ago

Atlanta, United States Tech Providers, Inc Full time

Workshop Support / Network Support - Augmented/ Virtual Reality

Atlanta, GA (Hybrid)

12+ Months Contract (Possible Extension)

Must have

Experience in AUGMENTED REALITY, VIRTUAL REALITY, MIXED REALITY and Using HoloLens

What We Are Looking For:

  • Tech Live Look (TLL) program lead
  • Support the setup and maintenance of head-worn devices (glassware) and application’s technology
  • Responsible for on-site/virtual training of all new dealers to Tech Live Look.
  • Develop and execute training of the program to Technicians, Technical Support and Field Technical manager.
  • Submit monthly Tech Live Look subscription fee to Finance.
  • Continuing development of TLL

Nice to Have:

  • 4+ years professional experience in troubleshooting wide area networks, wireless connectivity, servers and routers, local area networks and switches
  • 1+ year experience in emerging technologies, specifically Augmented Reality, Virtual Reality, Mixed Reality including hardware/glassware support
  • Ability to provide strong operational support (i.e., step by step technical help both written and verbal)
  • Must have strong technical comprehension – specifically in area of implementation and troubleshooting of networking equipment including routers, access points and equipment.
  • Must have strong understanding of networking technologies including wireless infrastructure, firewalls, switches, routers, TCP/IP communication protocol and ports