Veterinary Kennel Attendant

4 weeks ago

Crown Point, United States Coyne Veterinary Center - Crown Point Full time
Job DescriptionJob Description

Coyne Veterinary Center is seeking an outgoing and friendly Kennel Attendant to join our team

At Coyne, our goal is to provide excellent veterinary services to the community and do everything possible to help those in need. We are a full-service state-of-the-art animal hospital located in Crown Point, IN. Each one of our employees are chosen based on their compassion, skills and in-depth veterinary knowledge. We strive to create a nurturing, educational, and fun environment for all employees, clients, and animals who enter our doors.

The kennel attendant is responsible for the daily care, feeding and exercise of all boarding and hospitalized pets. He/She is to pay close attention to pets' status such as signs of stress and changes in eating or elimination habits, promptly notifying technicians and/or veterinarians when a pet needs medical attention. Assisting the technicians and doctors is required, which includes animal restraint, assisting in surgery/treatments and client service. The kennel attendant interacts with clients in person and by phone. Proper record documentation and accurate completion of boarding paperwork is critical. A kennel attendant must pay close attention to details, understand and follow proper feeding and sanitation procedures and monitor boarding and hospitalized pets. A kennel attendant is also responsible for all hospital maintenance including the parking lot. We offer the potential for growth and opportunity to train to become Veterinary Assistant

Job Responsibilities:

  • Provide compassionate care to boarding pets and hospitalized patients

  • Walk through kennel areas regularly, checking each pet for abnormal activity such as vomiting, diarrhea or blood in the cage/run

  • Recognize emergency situations, enlisting the aid of doctors and technicians

  • Mark records correctly for abnormal eating/weight/elimination habits

  • Provide food and water to animals according to schedules and special instructions

  • Clean and disinfect cages, runs and yards as needed

  • Clean cat litter boxes and disinfect kitty condos

  • Clean and disinfect all water and food bowls

  • Keep personal protective equipment (PPE) in good working order

  • Move pets to outside runs to disinfect kennels no less than four times daily. Return animals to correct kennels

  • Operate washer/dryer to clean hospital laundry

  • Give baths to pets on scheduled day of departure, or as necessary during boarding/hospitalization; this may include performing medicated baths or dips

  • Supervise animals when they are in outdoor areas

  • Perform "cuddletime" and "daycare" as requested by the clients

  • Assist the receptionist in the boarding pet check-in/out; this includes retrieving and bringing up pet from boarding, taking special instructions for feeding or additional services, returning all personal items upon discharge, and keeping record of all important information

  • Place ID collars on all animals

  • Take pets to treatment area for all medical services to be administered

  • Collect any samples (fecal or urine) as requested by a veterinarian

  • Sweep /Vacuum and mop all hospital floors and change all garbages

  • Keep parking lot and dumpster areas clean

  • Know proper animal handling and restraint techniques and assist doctors and technicians with restraints in the treatment area

  • Provide facility tours for clients, explain services offered

  • Maintain food and supply storage

  • Understand infectious diseases and how to control and prevent their spread

  • Communicate with clients in person and on the phone

  • Attend monthly mandatory staff meetings

Skills Needed:

  • Love and compassion for animals

  • Positive attitude

  • Ability to read and comprehend instructions

  • Effective communication with clients in person and by phone

  • Experience caring for animals, proper animal handling and restraint techniques (or willingness to learn)

  • Ability to work with computer-based veterinary software

  • Exceptional customer service skills

  • Ability to work in a fast-paced environment

Physical Obligations:

  • Able to lift and carry up to 50 pounds

  • Endure standing and walking on hard floor surfaces for extended periods of time

  • Able to work in noisy work conditions with sounds from animals and equipment

  • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Benefits:

  • Medical, Vision, Dental, and Life insurance offered

  • 401k

  • PTO and sick pay offered and increases with longevity of employment

  • Uniform allowance

  • Great pet care discount

  • Friendly and compassionate work environment

Coyne Veterinary Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coyne Veterinary Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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