Transportation Coordinator

2 weeks ago


Syracuse, United States G & C Food Distributors Full time $18 - $24
Job DescriptionJob Description

REPORTS TO: Dispatch Manager

JOB STATUS: Non-exempt

DIRECT REPORTS: None

SHIFT: Monday-Friday 8am-5pm

SALARY RANGE: $18.00-$24.00 Hourly

Job Summary:

This position will assist in the daily customer service and administrative activities of the Transportation Department to ensure accurate and prompt delivery service to our customers. This is a fast paced job and often requires multitasking.

Essential Functions:

  • Check Driver delivery status using electronic log system and update the Transportation/Dispatch Supervisors with all concerns.
  • Ensure drivers are leaving out at scheduled leave times.
  • Communicate with Sales, Purchasing, Customers, and Drivers concerning delivery appointment times, and ETAs.
  • Make appointments for customer deliveries daily.
  • Use of communication channels including but not limited to, phone calls, emails, text messages and web portals.
  • Send late truck report to distribution list, contact affected customers, track and update as needed throughout the day.
  • Provides driver support to drivers on dispatch/route/tractor/trailer issues during the morning.
  • Update power dock with accurate ETA of inbound freight
  • Book hotel rooms for drivers as needed.
  • Monitor trailer temperature alarms.
  • Additional duties as assigned by manager or supervisor.

Job requirements:

  • Excellent Customer Services skills required
  • Excellent Communication skills required
  • Must be able to multitask and work in a fast paced environment
  • High School Diploma or GED required
  • Warehouse loading experience required
  • Experience working in a busy office setting preferred
  • Experience in the food industry a plus
  • Experience in transportation or logistics a plus


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