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Laundry Attendant

1 month ago

Essex Junction, United States The Essex Resort & Spa Full time
Job DescriptionJob DescriptionDescription:

Unlock your potential at The Essex Resort & Spa

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.


Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.


Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.


At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.


BASIC FUNCTION: The Laundry Attendant is responsible for folding, ironing, sorting and maintaining the proper storage of all Hotel linen.


ESSENTIAL FUNCTIONS:

  • Following assigned job tasks issued by a supervisor on a daily basis.
  • Responding to any guest requests or complaints in an expedient, professional manner, notifying supervisors to ensure follow up.
  • Making every attempt to recognize any guest by name and to convey our obvious, enthusiastic appreciation for their patronage.
  • Sorting all linen on a daily basis.
  • Loading and unloading all dryers in the proper manner, to include the cleaning of lint traps in dryers two times daily or when needed.
  • Operating the linen spreader, towel/linen folder and ironer in the proper manner.
  • Operating a commercial washer/extractor in a relief capacity as directed.
  • Reporting any problems or malfunctions of Laundry equipment to a supervisor.
  • Utilizing disposable gloves and the necessary protection while working in the Laundry area.
  • Assisting Laundry personnel with their job assignments when necessary.
  • Maintaining a clean and organized work area on a daily basis.
  • Turning off equipment prior to leaving at the end of each shift.
  • Making sure the gas is turned off and that the rollers on the ironer are in up position at the end of each shift.
  • Adhere to the policies of the Hotel as set forth in the Employee Handbook and report any observed violations to Human Resources.
  • Assist Pick-up with loading of closets when necessary.
  • Maintain the highest level of employee/guest relations.
  • Ability to work any assigned shift/work schedule.

MARGINAL FUNCTIONS:

  • Any other task, written or verbal, that is assigned by Management.
  • Maintain a good working relationship with all Departments.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Ability to interact well with others.
  • Ability to operate a commercial washer extractor, ironer, dryers, folders along with other laundry equipment.
  • Ability to transport, handle and/or lift 75 lbs. (NOTE: housekeeping supplies and laundry).

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.


Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.


On Property Discounts:

  • Restaurant
  • Spa (on treatments and products)
  • Cook Academy

Other Discounts:

  • Memberships to The Edge Sports & Fitness
  • Stays at the hotel for employee, friends and/or family
  • Movie tickets to Essex Cinemas
  • Essex Experience (varies by business)
  • Stays at other New England Inns & Resorts as part of the NEIRA program
  • Ski passes to Smuggler’s Notch & Sugarbush/IKON

Other Benefits:

  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)
Requirements: