Retail Specialist

3 weeks ago

New York, United States Sloomoo Institute LLC Part time $18
Job DescriptionJob Description

About Sloomoo Institute

Sloomoo Institute is a rapidly growing interactive experience based on play, #satisfying through handmade slime, tapping into the senses, and ASMR. We are an art-inspired, immersive haven of color, design, and joy. Launched in 2019, Sloomoo Institute now has 4 locations and has been an enormous success, attracting over 1 million guests and billions of media impressions. A fifth flagship will be opening in LA in the late summer/early fall. Even more, slime play is known to support stress relief as much as it does your imagination Driven by a mission to provide a reprieve from the chaos of the world and screen addiction, the brand has close ties to mental health non-profits and a dedication to inclusion as well as supporting neurodiversity through our experience and our workforce.

Position Summary

The Retail Specialist position will play a lead role in the daily revenue growth of Sloomoo Institute supporting guests with their purchases and ensuring the organization and attractiveness of the retail space. Sloomoo Institute has the mentality of a start-up and everyone has a cross-functional role. All team members are trained to be diligent and fluid, able to navigate multiple things at once, and work closely with the team. We are a fast-growing retail brand with a robust retail store, e-commerce division and national location growth.

Responsibilities

  • Warmly greets and interacts with guests.
  • Consults with guests to understand their needs and preferences related to merchandise.
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the guest’s needs.
  • Assist guests with purchase decisions and questions about merchandise.
  • Retrieves merchandise from sales floor, stock room, or other inventory locations; place special orders.
  • Collects payment using the store point of sale system.
  • Process returns and exchanges.
  • Performs other duties as assigned.
  • On a daily basis review shelves and ensure that the store is fully stocked, and products are priced correctly.
  • Weekly review of purchases and opportunity for improving sales with the Experience Manager.
  • Ensure the presentation of all products is in keeping with expectations.
  • Weekly review of inventory and making forecasting recommendations.
  • Retail sales averaging $15/guest.
  • Other duties as assigned.

Qualifications:

  • Excellent sales and guest service skills. 
  • Extensive knowledge of the merchandise sold. 
  • Ability to anticipate guests’ needs. 
  • Ability to recommend merchandise to guests. 
  • Ability to operate or to quickly learn the store’s point-of-sale system. 
  • High school diploma or equivalent preferred. 
  • Previous retail experience preferred. 
  • On-the-job training provided. 
  • Physical Requirements: 
    • Prolonged periods of standing and walking throughout the retail space.
    • Must be able to lift up to 25 pounds at times. 
    • All applicants must be able to lift up to 50 lbs.

Inclusivity Statement:

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

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