Catering Sales Manager
3 months ago
Position Purpose:
Responsible for the establishment of new accounts and maintaining existing relationships with corporate and social accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of services. Assist Director in maintaining the daily operation of the Catering Department.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
- Represents the resort and conducts conferences with individual corporate/social guests by telephone or in-person to solicit catering business. Meets with and entertains guests, conducts property tours, and promotes facilities and services. Responds to guest inquiries and negotiates contracts with guests and vendors.
- Responsible to solicit and book non-convention connected Food & Beverage business through solicitation, newspaper leads, knowing the competition & handling assigned inquiry calls & walk ins.
- Assumes responsibility for the successful set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to affected departments and associates.
- Develops guest menus, drafts contracts and letters, as well as organizes all other arrangements as they relate to social and corporate events.
- Handle all meetings and supervision and direction of the staff.
- Prepares and presents Catering forecasts and reports as required.
OTHER:
Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
- Audits guest checks and department charges and files to ensure accuracy.
- Supervises staff in creation and distribution of accurate written materials.
- Ensures that contracts, menus, letters and reports are completed according to Trump National Doral - Miami standards and policies.
- Re-book functions and follow-up with guests by sending a thank you.
- Compiles Food and Beverage report on conventions.
- Performs other duties and responsibilities as assigned or required.
PHYSICAL REQUIREMENTS:
Frequency Key:
Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Frequent
Walking Frequent
Climbing stairs Occasional
Standing Frequent
Crouching/Bending/Stooping Frequent
Reaching Constant
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Never
Lifting/Carrying – up to 25 lbs. Rare
Travel Occasional
Taste Never
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
- Back safety belt, protective gloves and eye protection may be required on rare occasions.
Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Leader.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
• Must have extensive knowledge of Food and Beverage etiquette, guest relations and
service standards.
- Must always be ready or anticipate client and guest needs well in advance.
- Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.
- Ability to analyze guest needs and negotiate pricing.
- Provide a problem free experience for our clients while providing the highest standards of service without sacrificing quality.
- Return all phone calls on the same day and demonstrate timeliness in getting proposals to client.
- Oversee assigned group functions when they are in house.
- Always maintain a professional image in appearance/attire and conduct when dealing with meeting planner and resort associates.
- Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques.
- Strong computer skills including Excel and Word.
- Ability to work under pressure and deal with stressful situations during busy periods
- Interpersonal skills to provide overall guest satisfaction.
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent required.
College degree preferred.
EXPERIENCE
Two years combined prior catering and supervisory experience preferred.
LICENSES OR CERTIFICATES
No special licenses required. CPR certification and/or first aid training preferred.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Applicants with additional language skills preferred.
-
Catering Sales Manager
3 months ago
Miami, United States Naked Farmer Careers Full timeJob DescriptionJob DescriptionCATERING SALES MANAGER, MIAMI + FT. LAUDERDALETHE ROLE:The Catering Sales Manager reports directly to the Chief Operating Officer and is responsible for working in partnership with Restaurant Catering Leads to drive market catering sales in the Miami + Ft. Lauderdale region to support our existing and future locations in South...
-
Catering Sales Manager
1 week ago
Miami, United States Naked Farmer Careers Full timeJob DescriptionJob DescriptionCATERING SALES MANAGER, MIAMI + FT. LAUDERDALETHE ROLE:The Catering Sales Manager reports directly to the Chief Operating Officer and is responsible for working in partnership with Restaurant Catering Leads to drive market catering sales in the Miami + Ft. Lauderdale region to support our existing and future locations in South...
-
Catering Sales Manager
2 months ago
Miami, United States Miccosukee Resort & Gaming Full timeJob DescriptionJob DescriptionTitle: Catering Sales ManagerJob Summary: We are looking for an experienced Catering Sales Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold...
-
Catering Sales Manager
1 week ago
Miami, United States Miccosukee Resort & Gaming Full timeJob DescriptionJob DescriptionTitle: Catering Sales ManagerJob Summary: We are looking for an experienced Catering Sales Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold...
-
Catering Sales Manager OEM
3 months ago
Miami, United States Dua Hotel, Autograph Collection by Marriott Full timeJob SummaryThe Catering Sales Manager is responsible for attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts as well as servicing clients/groups where applicable. The Catering Sales Manager will work in conjunction with the Director...
-
Catering Sales Manager
2 months ago
Miami, United States Mayfair House Hotel & Garden Full timeDescriptionFor seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is...
-
Director of Catering Sales
2 months ago
Miami, Florida, United States Mayfair House Hotel & Garden Full timeFor seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place...
-
Director of Catering Sales
3 weeks ago
Miami, United States Mayfair House Hotel & Garden Full timeDescriptionFor seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is...
-
Director of Catering Sales
2 months ago
Miami, United States Mayfair House Hotel & Garden Full timeDescriptionFor seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is...
-
Senior Catering Manager
2 months ago
Miami, United States Mayfair House Hotel & Garden Full timeDescriptionFor seekers of a the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden...
-
Senior Catering Manager
1 month ago
Miami, Florida, United States Mayfair House Hotel & Garden Full timeFor seekers of a the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place...
-
Director of Catering Sales
2 weeks ago
Miami Lakes, United States CULINAIRE Full timeCulinaire of Florida is hiring an experienced and seasoned DIRECTOR OF CATERING. Come join this amazing team at the Miami Lakes Hotel on Main. We have over 16,000 square feet of banquet space, as well as many private dining areas in ML Steaks + Sports restaurant. Miami Lakes Hotel is a destination designed for the business and leisure traveler. The hotel is...
-
Director of Catering Sales
2 weeks ago
Miami Lakes, United States CULINAIRE Full timeCulinaire of Florida is hiring an experienced and seasoned DIRECTOR OF CATERING. Come join this amazing team at the Miami Lakes Hotel on Main. We have over 16,000 square feet of banquet space, as well as many private dining areas in ML Steaks + Sports restaurant. Miami Lakes Hotel is a destination designed for the business and leisure traveler. The hotel is...
-
Director of Catering
1 week ago
miami, United States Mondrian South Beach Full timePOSITION PURPOSEThis position is responsible for proactively soliciting catering and social business including but not limited to, weddings, corporate events, etc. The Director coordinates and organizes events based on the event's size and needs; stays within budgetary constraints, directs the administrative and operational aspects of the events, and...
-
Catering Sales Manager
1 week ago
Miami, United States Trump Miami Resort Management LLC Full timeJob DescriptionJob DescriptionPosition Purpose:Responsible for the establishment of new accounts and maintaining existing relationships with corporate and social accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of services. Assist Director in maintaining the daily operation of the Catering...
-
Catering Sales Coordinator
1 month ago
Miami, United States MCR Hotels Full timeCatering Sales Coordinator Hilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of America Req #7660 Monday, July 29, 2024 We currently have an...
-
Director of Catering
2 weeks ago
Miami Beach, United States Mondrian South Beach Full timePOSITION PURPOSEThis position is responsible for proactively soliciting catering and social business including but not limited to, weddings, corporate events, etc. The Director coordinates and organizes events based on the event's size and needs; stays within budgetary constraints, directs the administrative and operational aspects of the events, and...
-
Catering Manager
2 months ago
Miami, United States EAST Miami Full timeJob DescriptionJob DescriptionCatering ManagerHere at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom...
-
Catering Manager
6 days ago
Miami, United States EAST Miami Full timeJob DescriptionJob DescriptionCatering ManagerHere at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom...
-
Sales and Catering Professional
7 days ago
Miami, Florida, United States MCR Hotels Full timeAbout the RoleWe are seeking a highly motivated and experienced Catering Sales Coordinator to join our team at MCR Hotels. As a key member of our sales team, you will play a crucial role in driving revenue growth and delivering exceptional customer service.Key ResponsibilitiesRespond to group inquiries and other requests in a timely and professional...